Job Summary: Identify, plan, propose and ensure improvement, savings and innovation initiatives for operational processes based on the company’s tools and methods. Key Points: 1. Leadership in operational process optimization 2. Development of innovation and improvement projects 3. Efficient layout and flow design **About DHL** ----------------- . **Job Description** -------------------------- Identify, plan, propose and ensure improvement, savings and innovation initiatives for operational processes based on the company’s tools, methods and processes, with the aim of ensuring that operations become more effective in response to changes requested or required by the customer. **Requirements** -------------- Education (Secondary, high school, technical, incomplete degree, bachelor’s degree, engineering, etc.): Industrial Engineering (or related field) Required Knowledge (Specify): Time and motion studies, statistical tools for lean manufacturing, numerical analysis Warehouse and flow design Required Experience (Specify position and level: in years): Optimization and improvement projects Required Competencies (Leadership, teamwork, initiative, dynamism, etc.): Strong verbal communication skills, teamwork, proactive attitude, structured thinking, leadership, negotiation Required Skills (Verbal communication, customer service, organization, etc.): Frustration tolerance, working under pressure, emotional management, customer service orientation, organized % Proficiency in Office Software (Word, Excel, PowerPoint, Outlook, etc.): MS Office (Advanced), Excel (Intermediate), PowerPoint (Presentations) What function(s) do you use it for? Customer presentations, operations design, project development % Proficiency in Additional Software: AutoCAD What function(s) do you use it for? Laboratory and space design Tools, machinery or equipment to be used (Describe): N/A Additional Languages (Specify language and level: basic, intermediate, advanced): English (Basic) **Responsibilities** --------------------- Data analysis and labor calculation Layout design Execution of efficient designs Flow design Ramp and warehouse capacity analysis Innovation project development Participation in Account FMEA development Process development and improvement Compliance with Design Standards Optimization projects and achievement of savings targets