Technical Support Technician

Description

Job Summary: We are seeking a technical support and customer service professional with experience in Windows, Office, PC maintenance, and basic knowledge of networks and servers, with availability to travel. Key Highlights: 1. Opportunity to apply IT problem-solving skills. 2. Role focused on objectives and customer service. 3. Possibility of traveling to support projects. Requirements: Over 28 years old English 50% (Ability to read and understand basic English) Experience in Technical Support (Help Desk) – Not mandatory Accustomed to working under pressure Customer service experience Objective-oriented work Availability to travel (for project support) Minimum Education: Incomplete Engineering degree Gender: Indifferent Driver's license / Ability to operate a motorcycle or car (Desirable) Technical Skills: 1) Proficiency in troubleshooting Windows 11/10/7 2) Microsoft Office proficiency 3) Physical PC and laptop maintenance, system restorations, and reinstalls 4) Organized / Documentation and process management 5) Basic networking: Switches / Access Points 6) Basic troubleshooting on MAC or LINUX 7) Basic CCTV (video surveillance) knowledge 8) Basic server knowledge . -Requirements- Minimum Education: Upper Secondary Education – Technological High School Diploma 1 year of experience Languages: English Age: From 28 years old Knowledge: Stress tolerance, Electronics, Technical skills, Technical support, Windows 11, Customer service Travel availability: Yes Keywords: technologist, technician, tech, technician, technology, tecnologia, technologist, support, support, soporte