Software Sales Executive

Description

Job Summary: We are seeking a passionate Telephone Sales Executive with strong communication skills for customer and prospect engagement. Key Highlights: 1. Opportunity to join an innovative software development team. 2. Role focused on customer service and lead generation. 3. Work that values proactivity and service. **ABOUT US:** Since 2002, we have defined ourselves as an innovative company dedicated to software development and the creation of electronic document processing solutions. Our primary objective is to streamline and integrate our clients’ administrative processes, enabling them to dedicate their time and resources to activities that generate business value. We have been Authorized Certification Providers (PAC) since January 2011\. The system we operate is proprietary, and we hold copyright registration; therefore, we can rapidly respond to changes, adaptations, and/or updates. We currently serve over 150,000 clients. **We are looking for your talent to join our sales team as a Telephone Sales Executive.** Eligible degrees: Business Administration, Accounting, Economics, Systems Engineering, Computer Science, or related fields. Minimum 2 years of experience in telephone-based customer service. **KNOWLEDGE AREAS:** · Intermediate-to-advanced proficiency in Microsoft Office suite · Basic-to-intermediate Excel · Database management · Remote customer service · Basic knowledge of administrative-accounting systems · Desired: Intermediate-to-advanced English (non-mandatory requirement) **ATTITUDES AND COMPETENCIES:** · Excellent communication skills · Passion for sales · Ability to understand prospect requirements and translate them into commercial proposals · Friendly demeanor · Patience · Punctuality · Ambition and initiative · Ability to work under pressure · Clear diction and vocal tone (without filler words) · Problem-solving and solution-proposing capability · Organizational skills · Service-oriented attitude (toward both internal and external customers) · Articulateness · Excellent spelling · Ability to clearly communicate one’s own requirements · Attention to detail · Conflict resolution skills · Enthusiasm for learning about administrative-accounting systems **RESPONSIBILITIES:** · Receiving and making telephone calls to new and existing customers. · Lead generation · Delivering institutional and product presentations, either online or in person · Preparing reports · Providing customers with information about our services · Preparing quotations and commercial proposals · Offering customers commercial proposals tailored to their needs · Customer service via email and chat · Handling re-purchases and modifications to contracted services · Telephone sales—receiving and placing calls to prospects · Sales follow-up and closing **WE OFFER:** · Gross monthly base salary: $15,600\.00 MXN plus a bonus of up to $3,500 MXN per month \+ 2% commission on sales (uncapped). . Hybrid work arrangement · Working hours: Monday to Friday, 9 AM–6 PM or 10 AM–7 PM, plus rotating Saturday shifts from 9 AM–2 PM (approximately 1–2 Saturdays per month) · Statutory benefits · Two paid days off per year for personal errands Employment type: Full-time, indefinite-term contract Salary: $19,100\.00 MXN per month Education: * Completed bachelor’s degree (Mandatory) Experience: * Software sales / Telephone sales: 1 year (Mandatory) Language: * English (Desired) Work location: Hybrid remote work in 45116, Puerta del Bosque, Jal.