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Sales Executive
Promote awareness of brand image internally and externally. Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott. Recognize opportunities to up-sell the customer and sell enhancements to create a better Marriott experience or event. Perform general office duties to support Sales & Marketing (e.g., filing, sending emails, typing, faxing). Enter, retrieve, reconcile, and verify information (e.g., commissions, leads, third parties) in software involved in the sales process. Gather materials and assemble information packages (e.g., brochures, promotional materials). Determine and give complimentaries to guests as gifts for their patronage (e.g., rewards points, show tickets). Prepare sales-related documents throughout the sales process (e.g., proposals, contracts, or banquet event orders). Serve as the point of contact for clients and communicate with them by phone and email to respond to questions and requests. Report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Read and visually verify information in a variety of formats; stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. Position Type: Full-time Salary: $15,000.00 - $17,000.00 per month Benefits: * Savings fund * Free parking * Major medical expense insurance * Life insurance * Cafeteria service * Grocery vouchers Education: * Incomplete or ongoing bachelor’s degree (Preferred) Experience: * Sales: 1 year (Preferred) Work Location: On-site
Terraza Velita, Los Mora, San Martin de Las Flores, 45627 El Mirador, Jal., Mexico
MXN 15,000-17,000/year
Talento Mexicano
Customer Experience Supervisor
This position is responsible for leading and developing our customer experience team, ensuring the delivery of exceptional service across all customer touchpoints and after-sales support. The role is essential in fostering customer satisfaction, loyalty, and operational excellence. It is responsible for retaining skilled and trained personnel within the team, ensuring that all efforts to meet customer needs strictly adhere to the Code of Ethics, Safety Standards, Lubrizol’s values, and a firm commitment to a diverse and inclusive work environment. MAIN FUNCTIONS AND RESPONSIBILITIES OF THE POSITION Lead and develop a team of customer experience representatives by establishing clear goals and expectations. Drive continuous process and capability improvements in collaboration with the Center of Excellence (COE); identify and implement enhancements aligned with process maturity objectives. Oversee daily operations to ensure timely and effective resolution of customer inquiries, complaints, and escalations. Collaborate with cross-functional teams to achieve high levels of customer satisfaction, ensuring compliance with internal and global guidelines. Coordinate, monitor, and track all customer orders, deliveries, and invoices to maintain established customer service standards. Support special projects and initiatives designed to enhance the customer experience. Provide guidance to team members to meet business objectives, including coaching, training, and development opportunities to strengthen team capabilities and engagement. Ensure adherence to the Month-End Closing Policy and maintain effective internal controls to guarantee the accuracy of order management transactions. Support the Sales & Operations Planning (SOP) and Sales & Operations Execution (SOE) processes by preparing and presenting requested Customer Experience KPIs, escalation topics, and key data to facilitate informed actions and decisions. Ensure compliance with service standards, the code of ethics, policies, and procedures through regular audits and coaching.
Mexico City
Negotiable Salary
Indeed
Junior Recruiter
**Junior Recruiter (Operational)** **Requirements** * **Education:** Completed high school diploma or recent graduates in Human Resources (mandatory). * **Experience:** Not required, or minimum 6 months in recruitment (fieldwork or social media). * **Personal Skills:** * Positive attitude and **strong eagerness to learn**. * **Dynamic**, proactive individual who does not wait for instructions. * **Empathy** when interacting with candidates. * **Openness to change**. * Enjoyment of **teamwork**. * Ability to work under pressure. * Goal- and income-oriented. * **Desirable Competencies:** * Strong verbal communication skills. * Basic organizational skills. * Basic use of social media (WhatsApp, Facebook, TikTok). **Responsibilities** * Post operational job openings across various channels. * Screen candidates, conduct phone calls, interviews, and follow-ups. * Organize documentation and route candidates to clients or coordinators. * Support mass recruitment activities. * Maintain up-to-date candidate databases. **What We Offer** * Starting base salary of $12,000 MXN per month (net). * Bi-weekly payments. * Commission structure **based on hires**. * Initial training + ongoing mentoring. * Fast-track promotion to Intermediate Recruiter. * Dynamic and collaborative work environment. Work location: Av. Chapultepec 560, Colonia Americana (in front of the Niños Héroes roundabout) Job type: Full-time Salary: Starting at $12,000.00 MXN per month Benefits: * Option for an indefinite-term employment contract Application Questions: * “Tell me something you learned quickly despite having no prior knowledge of it.” * “When under pressure, what do you do to maintain your pace?” * “In your work, what motivates you most: learning, growth, or earning money?” Workplace: On-site employment
Heroico Colegio Militar 333, Reforma, 44450 Guadalajara, Jal., Mexico
MXN 12,000/year
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