El Maguey Help Desk & IT Support Job Listings

Indeed

Data Entry Clerk

We are a food product company, located in the Nuevo Repueblo neighborhood, very close to Multimedios Television or downtown Monterrey. Requirements: * Completed technical degree or bachelor's degree (in computer science, information systems, or related field) * Minimum 1 year of experience in **data entry** * Age 25–35 * Proficiency in PC usage * Proficiency in Microsoft Office * Strong spelling skills * **Oracle proficiency** Skills: * Strong spelling skills * Communication with all departments * Dynamic * Problem-solving ability * Organizational skills We offer: * Working hours: Monday to Friday, 8:00 AM to 6:00 PM; Saturdays, 8:00 AM to 11:00 AM. * Weekly salary payment via BBVA every Saturday, with no probationary week. * Net weekly salary is **$2,600**, plus **$300** in food vouchers. * Statutory benefits, including 12 vacation days, 30-day Christmas bonus, 5% savings fund, and life insurance. Position type: Full-time Salary: $12,500.00 – $13,200.00 per month Workplace: On-site

Río Amazonas 105, Roma, 64700 Monterrey, N.L., Mexico

MXN 12,500-13,200/year

Technical Support Analyst64843376753794121

Indeed

Technical Support Analyst

We use technology to solve problems in spaces, light, and more things to come… for our customers, our communities, and our planet. Acuity Inc. (NYSE: AYI) is a market\-leading industrial technology company. We use technology to solve problems in spaces, light, and more things to come. Through our two business segments, Acuity Brands Lighting and Lighting Controls (ABL) and the Intelligent Spaces Group (ISG), we design, manufacture, and bring to market products and services that make a valuable difference in people’s lives. We are positioned at the intersection of sustainability and technology. Our businesses develop technology that helps save our customers energy and reduce their carbon emissions. We achieve growth through the development of innovative new products and services, including lighting, lighting controls, building management solutions, and location\-aware applications. You may utilize this posting to upload your resume and information. **Job Summary** --------------- The primary role for this position is to enhance the customer experience while providing technical support for our control’s product lines via telephone and e\-mail to internal and external customers. Functions of the role include but are not limited to troubleshooting, identifying replacement part numbers, programming assistance and answering questions regarding wiring and wiring details. Will attend ongoing trainings to continue the closing of knowledge gaps and improve their ability to support internal and external customers more efficiently. **Key Tasks \& Responsibilities (Essential Functions)** ------------------------------------------------------- * Provides IT Support: Network Troubleshooting/Configuration, Installing/Troubleshooting Software, IIS settings. * Provides Building Management System Integration Support: BACnet, MSTP, ADR. * Answers general design questions. * Assists with novice to advanced programming of equipment: Standalone Devices, Networked Devices. * Assist with troubleshooting of equipment, Software, FW, Wiring, Cabling, Programming **Skills and Minimum Experience Required** ------------------------------------------ * Customer Service Experience * Knowledge of the fundamentals of electrical, digital and analog control systems * Strong technical aptitude * Results Driven * Conflict Management Skills * Excellent Customer Service/Communication * Team Player * Lighting Controls Commissioning Experience * IT Networking Experience * Building Management System Experience * Bi\-Lingual English/Spanish/French We value diversity and are an equal opportunity organization. All qualified applicants will be considered for employment without regard to race, color, age, gender, sexual orientation, gender identity and expression, ethnic or national origin, disability, pregnancy, and religion. Any unsolicited resume submitted to Acuity Inc. by a third party, such as an Agency recruiter, including unsolicited resumes sent to an Acuity Inc. mailing address, fax machine, or email address, directly to Acuity Brands employees or to the Acuity Brands resume database, shall be deemed the property of Acuity Inc.. Acuity Inc. will NOT pay a fee for any hiring resulting from the receipt of an unsolicited resume. Any candidate for whom an Agency has submitted an unsolicited resume will be deemed by Acuity Inc. to have been referred by the Agency free of charge or fee. This includes any agency that is an approved/contracted provider but does not have the proper approvals to participate in a search.

Cerezo 686, La Huerta, 67144 Monterrey, N.L., Mexico

Negotiable Salary

Accounts Receivable Assistant64843375644545122

Indeed

Accounts Receivable Assistant

Letrimex, a company specializing in the rental of portable toilets, site offices, and containers, as well as septic tank cleaning services, is seeking: Accounts Receivable Administrator Requirements: * Follow up on payment compliance * Manage petty cash * Billing portals * Make phone calls and visits to clients with overdue accounts * Recover overdue receivables * Adhere to standards WE OFFER BASE SALARY + COMMISSION SYSTEM Employment type: Full-time Salary: $12,000.00 – $17,000.00 per month Benefits: * Educational support * Savings fund Work location: On-site employment

C. Agrícola 3722, Agrícola Acero, 64590 Monterrey, N.L., Mexico

MXN 12,000-17,000/year

Administrative Assistant – Credit and Collections64843375091074123

Indeed

Administrative Assistant – Credit and Collections

Administrative Assistant – Credit and Collections FUNCTIONS: * Daily collections follow-up * Verify account statuses * Send invoices for review * Use of customer portals * Management of credit files REQUIREMENTS: * Completed studies * Proficiency in Microsoft Office * Experience with accounting systems WE OFFER: * $15,000 gross monthly salary * Statutory benefits Monday to Friday 8:30 am – 6:00 pm; Saturday 8:30 am – 1:00 pm We are located in Valle del Huajuco neighborhood, south of Monterrey Position type: Full-time Salary: $15,000.00 per month Workplace: On-site employment

Sta. Fe 827, Residencial La Española, 64820 Monterrey, N.L., Mexico

MXN 15,000/year

Indeed

MAS A Help Desk

We are a Mexican company composed of human beings serving other human beings. We group the brands 7-Eleven, Petro Seven, MercaDía, and MAS Bodega y Logística; where over 22,000 collaborators across 17 states of the United Mexican States are part of our team. Provide specialized technical support for the technological infrastructure of warehouse and store operations at MAS Bodega. Restore service operations to normal levels to minimize impact on business operations. Responsible for analyzing, diagnosing, and resolving incidents assigned by the Iconn Service Desk. You will contribute to our organization’s success by carrying out the following activities: **Role 1: USER SUPPORT AND ASSISTANCE** * Handle cases escalated by MSI or other second-level support areas for IT infrastructure. * Ensure accurate and timely diagnosis of reported failures. * Properly manage incidents and document case records. * Resolve incidents/requests within established timeframes, assigning appropriate priority to escalated cases. * Timely escalate incidents/requests that fall outside one’s knowledge or expertise. * Identify and report application improvement opportunities. **Professional Education:** * Bachelor’s degree in Information Technologies, Computer Science, or related field **Knowledge:** * IT equipment support * Networking, firewalls, and peripherals knowledge * Operating systems knowledge * IT infrastructure failure analysis **Experience** * Technical support for IT equipment and peripherals * IT applications support * Telecommunications support * Service-oriented attitude Guadalupe, Nuevo León. At Iconn, we believe all individuals have the right to equal employment opportunities; therefore, our Talent Attraction and Selection process is based solely on the inherent requirements of the position to be filled. Consequently, Iconn prohibits discrimination against employees or applicants on the basis of race, color, creed, religion, age, gender, sexual orientation, physical disability, pregnancy, or any other factor.

Cerezo 686, La Huerta, 67144 Monterrey, N.L., Mexico

Negotiable Salary

Maintenance Technician (Plastic Injection Molding)64842850366467125

Indeed

Maintenance Technician (Plastic Injection Molding)

**Job Responsibilities** * Ensure the availability, reliability, and performance of all injection molding and auxiliary equipment. * Develop and implement preventive maintenance schedules for injection machines, robots, and support systems. * Diagnose and repair mechanical, hydraulic, and electrical failures to minimize downtime. * Maintain maintenance records, checklists, and spare parts inventories. * Supervise and verify that machine safety devices and sensors function properly. * Collaborate with the production team to ensure fast and efficient mold changes and machine setups. * Participate in continuous improvement projects related to machine efficiency and energy consumption. * Coordinate with external service providers when specialized maintenance is required. * Ensure compliance with 5S standards and safety protocols within the maintenance area. Employment Type: Full-time, Indefinite-term Salary: Starting at $22,500.00 per month Benefits: * Savings fund * Life insurance * Grocery vouchers Work Location: On-site employment

Benito Juárez 235-S, Nuevo San Sebastián, 67188 Guadalupe, N.L., Mexico

MXN 22,500/year

Human Resources Assistant64842850047491126

Indeed

Human Resources Assistant

**We are hiring!** At **INDUSTRIAS VERMONT**, a company dedicated to manufacturing ducts and grilles for climate control systems, we are seeking a **Weekly Payroll Assistant** with industry experience and a results-oriented mindset. **Weekly Payroll Assistant** * Completed bachelor’s degree or technical degree in Administration, Accounting, or related field * One year of experience in weekly payroll processing * Experience managing employee records for over 100 employees **Responsibilities:** * Preparation of weekly payroll * Preparation of final settlement documents (finiquitos) * Recording and tracking of payroll incidents * Distribution of pay slips * Interaction with employees **Required Knowledge:** * Proficiency in Microsoft Office * SAP system **We Offer:** Monthly gross salary: $15,300 * Quarterly performance bonus * Statutory benefits * Superior-level benefits * Grocery vouchers: $1,370 * Savings fund: 10% * Punctuality and attendance awards * Subsidized cafeteria * Profit-sharing Work location: Los Lermas neighborhood, Guadalupe, Nuevo León Working hours: Monday to Friday, 8:30 AM – 5:30 PM Interested candidates are invited to apply through this platform or send a WhatsApp message to 8120514899 Employment type: Full-time Salary: $14,000.00 – $15,300.00 per month Benefits: * Free beverages * Free parking * Cafeteria service * Discounted cafeteria service * Grocery vouchers Workplace: On-site

C. Begonia 903, Tres Caminos 1er Sector, 67190 Guadalupe, N.L., Mexico

MXN 15,300/year

Customer Care Specialist II64735210267394127

Indeed

Customer Care Specialist II

We use technology to solve problems in spaces, light, and more things to come… for our customers, our communities, and our planet. Acuity Inc. (NYSE: AYI) is a market\-leading industrial technology company. We use technology to solve problems in spaces, light, and more things to come. Through our two business segments, Acuity Brands Lighting and Lighting Controls (ABL) and the Intelligent Spaces Group (ISG), we design, manufacture, and bring to market products and services that make a valuable difference in people’s lives. We are positioned at the intersection of sustainability and technology. Our businesses develop technology that helps save our customers energy and reduce their carbon emissions. We achieve growth through the development of innovative new products and services, including lighting, lighting controls, building management solutions, and location\-aware applications. You may utilize this posting to upload your resume and information. **Job Summary** --------------- Responsible for supporting all channel customers by providing exemplary order entry support. Responsibilities may be, but not limited to: order entry, simple order management, intake of all customer inquiries and resolution of any small task , regardless of domain. Candidate should continually seek opportunities to broaden customer relationships by ensuring customer requirements and expectations are exceeded. **Key Tasks \& Responsibilities (Essential Functions)** ------------------------------------------------------- Internal Agency: * Provides standard target pricing when requested * Provides internal crossover support when requested * Receives customer purchase order (PO) and works with customer or internal quoting team to clarify material, pricing, or other information prior to entry, if needed. * Entry of customer purchase order (PO) into Acuity order management system. Order Management: * Support basic level order management after entry through activation * Monitor orders for exceptions and holds to ensure orders are activated, produced and shipped in a timely manner * Monitor assigned customer orders proactively to ensure delays are communicated * Act as liaison/translator between internal partners and customer Intake: * Point of contact for the entire CX Org to act as navigator for customer * Collect and document details for easy transition to other departments, ensuring a customer does not have to repeat information * Submit RFA/Claim/CFA form (etc.) on behalf of the customer per company policy Company Initiatives: * Active contributor in annual initiatives to increase the industry service level * Active contributor in annual initiatives to improve team productivity **Skills** ---------- * Excellent communication and organizational skills * Computer skills \- proficiency with Microsoft Office tools and technical aplitude to learn new software tools. * Ability to work both independently and as a team player who can contribute to an inclusive environment. * Analytical and problem solving skills \- able to identify critical situations and use good judgment to respond in a timely manner * Consults appropriate stakeholders before making critical decisions * Customer\-focus and assertiveness in driving actions required to create a superior service experience for the customer. **Education (minimum education required)** ------------------------------------------ Associate’s Degree or Technical Degree or equivalent **Preferred Education (i.e. type of degree)** --------------------------------------------- Bachelors Degree **Experience (minimum experience required)** -------------------------------------------- 0 to 2 years **Preferred Experience (i.e. industry experience)** --------------------------------------------------- Commerical lighting industry Electrical distributor or general contractor industry **Physical Requirements** ------------------------- Sedentary Work – Exerting up to 10 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Sedentary work involves sitting most of the time. Jobs are sedentary if walking or standing is required only occasionally, and all other sedentary criteria are met. **Travel Requirements** ----------------------- Location % Travel Domestic Only 0 \- 25%**Other** --------- Job description is not reflective of all duties. Other duties may be required. We value diversity and are an equal opportunity organization. All qualified applicants will be considered for employment without regard to race, color, age, gender, sexual orientation, gender identity and expression, ethnic or national origin, disability, pregnancy, and religion. Any unsolicited resume submitted to Acuity Inc. by a third party, such as an Agency recruiter, including unsolicited resumes sent to an Acuity Inc. mailing address, fax machine, or email address, directly to Acuity Brands employees or to the Acuity Brands resume database, shall be deemed the property of Acuity Inc.. Acuity Inc. will NOT pay a fee for any hiring resulting from the receipt of an unsolicited resume. Any candidate for whom an Agency has submitted an unsolicited resume will be deemed by Acuity Inc. to have been referred by the Agency free of charge or fee. This includes any agency that is an approved/contracted provider but does not have the proper approvals to participate in a search.

Cerezo 686, La Huerta, 67144 Monterrey, N.L., Mexico

Negotiable Salary

Indeed

Maintenance Technician

A reputable company is seeking a **MAINTENANCE TECHNICIAN** **Education:** Technical degree in Maintenance, Electromechanics, Maintenance Engineering, Electromechanical Engineering, or related fields; or **recent graduates (with 6 months of experience).** **Experience:** 1–2 years in maintenance of lifting machinery, mechanical, pneumatic, hydraulic, and electrical systems; troubleshooting and repair; maintenance of freight elevators, motors, etc. **Important:** Must possess standard driving skills and hold a **valid driver’s license.** **We offer:** Comprehensive benefits, **statutory benefits**, savings fund, life insurance, and additional perks. **Base salary:** $14,000.00–$17,000.00 gross monthly (based on experience assessed via a theoretical examination). **Working hours:** Monday–Friday, 9:00 AM–6:00 PM; Saturday, 9:00 AM–2:00 PM. **Work location:** General Escobedo, Nuevo León. Employment type: Full-time Salary: $14,000.00–$17,000.00 per month Benefits: * Savings fund * Employee discounts * Option for an indefinite-term contract * Free uniforms Workplace: On-site employment

446G+68 La Espía de Arriba, N.L., Mexico

MXN 14,000/year

Industrial Maintenance Assistant64619113887361129

Indeed

Industrial Maintenance Assistant

**Description:** ---------------- **Join our maintenance team!** We are seeking an Industrial Maintenance Assistant with enthusiasm for learning and professional growth within the technical field. If you are proactive, enjoy hands-on work, and wish to gain experience in industrial maintenance, this opportunity is for you. **What will you do?** * Provide support in preventive and corrective maintenance activities for machinery and facilities. * Assist in inspection, cleaning, and adjustment of electrical, mechanical, and hydraulic equipment. * Support handling, safeguarding, and control of tools and materials used in the area. * Collaborate in installation and repair of industrial components under technical supervision. * Maintain work areas clean, safe, and in optimal operating condition. * Record performed activities and report detected incidents or failures. **We offer:** * Transportation allowance * Job stability within a solid company. * Technical skills training and development. * Statutory benefits and additional perks. * A safe and collaborative work environment. **Requirements:** --------------- **Education:** Completed high school (technical certification in electricity, maintenance, or related field preferred) **Experience:** Minimum 6 months in industrial maintenance; ideal experience includes maintenance within industrial plants and knowledge of safety and hygiene processes. **Technical knowledge:** * Low- and medium-voltage electricity * Use of ammeter, multimeter, and voltage tester * Electrical and hydraulic systems * Hand and power tools (pliers, wrenches, drills, saws, etc.) * Plumbing, painting, and masonry * Electrode and MIG welding * Working at heights (experience with platforms preferred) **Safety and Hygiene Processes (Non-negotiable)** **MANDATORY** * Residency in Apodaca, Huinalá, or Lomas de la Paz, Nuevo León. If you reside in another state, relocation expenses are your responsibility.

C Lomas de Venezuela 201, Loma de la Paz, 66647 Loma la Paz, N.L., Mexico

Negotiable Salary

Administrative Assistant645361312290571210

Indeed

Administrative Assistant

**ADMINISTRATIVE ASSISTANT** **Job Description:** We are looking for an Administrative Assistant to provide direct support to the administration department, carrying out information control, data entry, and organization activities. **Responsibilities:** * Daily expense recording and expense classification. * Review of invoices, payments, and related documentation. * Support in reconciling records vs. bank statements. * Physical and digital filing of administrative documents. * Data entry, control, and tracking within systems. * General support in other administrative department activities. **Essential Requirements:** * Education: Graduate or partial studies in **Business Administration** or **Public Accounting**. * Male * Age: 20 to 35 years old. * Minimum of **1 year of experience in administration** (verifiable). * Organized, proactive individual with excellent service attitude. * Proficient in Excel and Microsoft Office suite. * Experience using ERP systems. * Strong computer skills. **We Offer:** * Full-time position. * Weekly salary and statutory benefits. * Transportation to Montemorelos. * Professional growth opportunities, ideal for those starting their careers. * 100% on-site employment. Employment Type: Full-time Salary: Starting at $1.00 per week Benefits: * Company parking * Possibility of indefinite contract * Cafeteria service Experience: * ADMINISTRATIVE OR ACCOUNTING AREAS: 1 year (Desirable) Work Location: On-site job

6W5G+FM La Peñita, Nuevo Leon, Mexico

MXN 1/hour

Indeed

Warehouse Assistant

**Job Description** We are looking for a responsible and committed **Warehouse Assistant** available to travel between different warehouses within the state. Your main responsibility will be to support daily operations related to control, receiving, picking, and organizing materials. **Main Responsibilities** * Receiving, organizing, and picking materials and spare parts. * Physical inventory control and system inventory management. * Assisting in order preparation and material dispatch. * Traveling between different warehouses (as operationally required). * Supporting general logistics or warehouse area tasks. **Requirements** * **Education:** High school diploma * **Experience:** Minimum 1 year in a similar position (warehouse, logistics, or storage). * **Valid driver's license** (mandatory). * **Availability to travel** to different warehouses within Nuevo León. * Basic knowledge of inventory control and material handling. * Service-oriented attitude, responsibility, and teamwork skills. **Interested Candidates** Send your updated resume or completed job application to: **omar.ramirezo@coconal.com.mx** Subject: *Warehouse Assistant* Job type: Full-time Salary: $10,000.00 - $11,000.00 per month Benefits: * Savings fund * Life insurance * Free uniforms Work Location: On-site

Ahuehuete 101, Sin Nombre de Col 1, 67480 Cadereyta Jiménez, N.L., Mexico

MXN 10,000/month

Indeed

Junior Accountant

**Junior Accountant – Opticretos** **Guadalupe, N.L.** **Job Description:** Opticretos, a construction company, is looking for a **Junior Accountant** who is responsible, organized, and interested in growing within the accounting department. This is a **on-site** position at our offices located in Guadalupe, N.L. **Main Responsibilities:** * Record and register accounting entries (income, expenses, and journal). * Operate and manage the **CONTPAQi** system. * Prepare auxiliary reports. * Clean and analyze accounting accounts. * Manage supplier and customer file records. * Account for and control petty cash. * Provide general support in accounting-related tasks. **Requirements:** * Bachelor's degree in Public Accounting (licensed or near graduation). * Minimum of **1 year** of experience in accounting. * Proficiency in **CONTPAQi**. * Solid knowledge of accounting records and report generation. **Competencies:** * Organization and attention to detail. * Results-oriented. * Teamwork. * Adaptability to change. * Following procedures. **We Offer:** * Competitive salary. * Statutory benefits. * Schedule: Monday to Friday (on-site). * Job stability and growth opportunities. Position type: Indefinite term Salary: $13,000.00 - $14,500.00 per month Work location: On-site job

Cerezo 686, La Huerta, 67144 Monterrey, N.L., Mexico

MXN 13,000-14,500/year

Indeed

Accounting Assistant

We are a Mexican company with an automation platform for Logistics, providing connections between Carriers and Shippers, located south of Monterrey, seeking an **Accounting Assistant** for the Administration Department Requirements * Education: Bachelor's degree in Administration, Accounting, Finance, or related field. * Experience: 1 to 2 years in administrative or accounting positions. * Skills: Proficiency in Microsoft Office (intermediate or advanced Excel). * Advanced knowledge of accounting records, payroll processing, tax calculations, IMSS and SAT. * File organization and document control. * Experience using administrative systems (e.g.: SAE, CONTPAQi, or similar). * Skills and Competencies * Organized with attention to detail. * Discretion and confidential handling of information. * Teamwork ability. * Proactive attitude and service orientation. * Strong verbal and written communication skills. Main Responsibilities: * Data entry of accounting transactions into Contapq I software, including income, expense, journal entries, and financial reports. * Electronic invoicing. * IMSS transactions on digital platforms: SUA, IDSE, and SIPARE. * Filing monthly and informational tax declarations. * Document filing. * Performing errands at various institutions. We Offer * Salary commensurate with experience * Excellent growth opportunities * Statutory benefits * Work schedule from Monday to Friday, 8:00 AM to 6:30 PM Interested candidates should apply through this portal, attaching their updated CV. Job Type: Full-time Salary: $15,000.00 - $17,000.00 per month Benefits: * Sick days * Company parking * Free parking * Option for indefinite contract * Company phone Work Location: On-site

Av. Revolución 2703, Ladrillera, 64830 Monterrey, N.L., Mexico

MXN 15,000-17,000/year

Indeed

CCTV Monitor

.We are looking to add to our team a responsible, attentive **Security Monitor** with excellent analytical skills to ensure the safety of our patients, staff, and facilities. **RESPONSIBILITIES:** * Monitor security cameras (CCTV) in all clinic areas in real time. * Detect and report incidents, suspicious behaviors, or operational risks. * Supervise access of staff, patients, vendors, and visitors. * Record incidents, relevant activities, and prepare daily reports. * Verify proper functioning of cameras, alarms, and control systems. * Protect critical areas and high-value medical\-aesthetic equipment. * Activate emergency protocols when necessary. **KNOWLEDGE:** * Operation of CCTV systems. * Security and emergency protocols. * Basic understanding of medical\-aesthetic environments (desirable). * Incident reporting and documentation. **SKILLS:** * Attention to detail and observation. * Responsibility and ethics. * Quick response to incidents. * Effective communication. * Discretion and handling of confidential information. **COMPETENCIES:** * High level of vigilance and alertness. * Ability to work under pressure. * Professionalism and respectful conduct. * Proven honesty. * Punctuality and organization. **WE OFFER** * Competitive salary * Statutory benefits * Professional development and growth opportunities. * Ongoing training. * Minor medical expense insurance. * Schedules: ROTATING **REQUIREMENTS** * Completed high school diploma. * Minimum of 1 year of experience as a monitor, CCTV operator, or in security (preferably in clinics, hospitals, or retail). * Basic knowledge of video surveillance equipment. * Flexible availability. * Service-oriented attitude, discretion, and adherence to rules. * Excellent observational and reaction capabilities. We want to meet you Send your CV to **reclutamiento@skinklinik.com.mx** or contact us at 8127639510 (WhatsApp) Job type: Full-time, Indefinite duration Salary: $9,000\.00 \- $9,500\.00 per month Benefits: * Discounts and preferential pricing Education: * Incomplete or ongoing higher technical degree (Desirable) Experience: * monitorist: 1 year (Desirable) Work location: On-site job

Río Amazonas 105, Roma, 64700 Monterrey, N.L., Mexico

MXN 9,000-9,500/month

Indeed

IT Intern

**Job descriptions may display in multiple languages****based on your language selection.** **What we offer:** ------------------ At Magna, you can expect an engaging and dynamic environment where you can help to develop industry\-leading automotive technologies. We invest in our employees, providing them with the support and resources they need to succeed. As a member of our global team, you can expect exciting, varied responsibilities as well as a wide range of development prospects. Because we believe that your career path should be as unique as you are.**Group Summary:** ------------------ The Mechatronics, Mirrors and Lighting group specializes in automotive technologies that are driving the future of mobility. Combining a deep systems knowledge to develop unique vehicle access experiences, intelligent visions systems and advanced automotive lighting technologies, MML's expertise light the path to innovation, safety and styling.**Job Responsibilities:** **Objetivo del Puesto** Provide support in the IT area for various assigned activities, as well as to the Technical Support Specialist, to maintain computers and peripherals in good working condition, and to provide technical support to users of the computer network and computing equipment in production lines. **Responsabilidades Principales** * Provide user support for applications and computing equipment. * Fulfill tasks assigned by department head or manager. * Maintain personal computers and peripherals in good condition by performing preventive and corrective maintenance. * Provide support for computers and barcode printers in production lines/cells. * Install and configure software according to user needs. * Install network cabling according to company requirements. * Keep sites organized. * Replace UPS units and batteries. * Manage consumables inventory. * Configure mobile devices. **Educación y Experiencia** * Student pursuing a degree in Computer Systems Engineering, Systems Administration, Computer Science, or related field. * At least 7th semester completed or within 1 year of graduation. **Competencia Requerida** * Interest in developing a career in IT/technical support. * Knowledge of computer networks. * Previous experience in technical support, networking, preventive and corrective maintenance of computer equipment, and software and hardware installation is desirable, including laser printers and ZEBRA and SATO printers. * Experience in end-user technical support. * Intermediate conversational English. * Teamwork skills. * Excellent customer service attitude. **Awareness, Unity, Empowerment:** ---------------------------------- At Magna, we believe that a diverse workforce is critical to our success. That’s why we are proud to be an equal opportunity employer. We hire on the basis of experience and qualifications, and in consideration of job requirements, regardless of, in particular, color, ancestry, religion, gender, origin, sexual orientation, age, citizenship, marital status, disability or gender identity. Magna takes the privacy of your personal information seriously. We discourage you from sending applications via email or traditional mail to comply with GDPR requirements and your local Data Privacy Law.**Worker Type:** ---------------- Supplemental Worker**Group:** Magna Mechatronics, Mirrors \& Lighting

Día del Empresario 1153, Valle Soleado, 67115 Guadalupe, N.L., Mexico

Negotiable Salary

CCTV Monitor JARAL, ESCOBEDO643887398210581216

Indeed

CCTV Monitor JARAL, ESCOBEDO

Responsible for reviewing and monitoring **CCTV and GPS systems**, ensuring proper equipment operation and timely detection of incidents. In charge of **filling out logs**, **generating reports**, and **following company security protocols**. **Requirements** * **Previous experience:** minimum of 4 months in monitoring, security, or vehicle control activities. * **Education:** completed high school or technical/professional degree in **Criminology** or related field. * **Skills:** attention to detail, responsibility, analytical ability, and proficiency with surveillance systems. Job type: Full-time Salary: $15,500.00 per month Benefits: * Savings fund * Life insurance * Grocery vouchers Work location: On-site

446G+68 La Espía de Arriba, N.L., Mexico

MXN 15,500/year

Payroll Assistant INPLANT643887380762891217

Indeed

Payroll Assistant INPLANT

**About the company** PEREZ ACOSTA Y ASOCIADOS is a leading company in the accounting, tax, and administrative services sector in Mexico. With over 25 years of experience in the market, we stand out for our high-quality customer service and commitment to excellence in all our operations. We offer a collaborative work environment and continuous training. **Job Requirements** * Education: University degree in Accounting, Administration, or related field. * Previous experience in payroll, social security, and employee support. * Knowledge of SUA, IDSE, FONACOT, and payroll systems. * Ability to work with accuracy, organization, and attention to personnel. Main responsibilities include: * Assist in payroll and severance calculations. * Address employee inquiries regarding their payrolls. * Manage FONACOT and INFONAVIT (loans, account statements, clarifications, applying loan deductions to payroll system). * IMSS registrations, terminations, and salary changes. * Onboard new employees on payroll-related topics. * Record disability leaves. * Distribute and activate payroll cards and meal vouchers. * Assist in various tasks within the payroll and social security department. This position involves on-site activities at a company located in American Industries Park, Apodaca, from Monday to Friday. Interviews will be conducted at the firm's offices located in San Nicolas de los Garza, near Plaza Fiesta Anáhuac. **Apply only if you meet the job requirements and are available to attend an interview.** Availability to start working immediately. Job type: Full-time Salary: Up to $16,000.00 per month Benefits: * Option for indefinite contract Education: * Completed Bachelor's degree (Desirable) Experience: * Employee support and inquiry resolution: 1 year (Desirable) * Experience with FONACOT, INFONAVIT, IDSE, SUA portals: 1 year (Desirable) Work location: On-site

C Lomas de Venezuela 201, Loma de la Paz, 66647 Loma la Paz, N.L., Mexico

MXN 16,000/year

BELLHOPS - LIVE AQUA & GAND FIESTA AMERICANA MTY VALLE643582115495691218

Indeed

BELLHOPS - LIVE AQUA & GAND FIESTA AMERICANA MTY VALLE

**Job Mission** --------------------- Provide Guests with support for their belongings; transport them to the reception and/or to the rooms assigned to them; inform them about the hotel's facilities and the services offered by the hotel.**Areas of Specialization** ---------------------------- **Technical Knowledge** -------------------------- **Education** --------------- * High School **Computer Software** ------------------------- Office**Languages** ----------- English**Experience** --------------- Not required;**Main Job Functions** ------------------------------------ **Physical Position of the Job** ------------------------------- **Physical Requirements of the Position** ----------------------------------

M282+M2 Los Remates, N.L., Mexico

Negotiable Salary

PARKING ATTENDANT DRIVER AT FIESTA INN FUNDIDORA MTY643582115649311219

Indeed

PARKING ATTENDANT DRIVER AT FIESTA INN FUNDIDORA MTY

**Job Mission** --------------------- Provide vehicle receiving, parking, and delivery services, offering attention that fosters guest and customer loyalty. **Areas of Specialization** ---------------------------- * Knowledge of traffic regulations * Knowledge of traffic signage **Technical Skills** -------------------------- * Driving automatic and standard transmission vehicles * Skill and proficiency in vehicle parking tasks **Education** --------------- * High school diploma * Incomplete **Computer Software** ------------------------- **Languages** ----------- **Experience** --------------- * 1 year driving experience **Main Job Functions** ------------------------------------ **Responsibility** **Level (Total, Partial or Support)** **INDICATORS** **These are the ways in which achievement of results will be measured.** Assist Hosts in guest reception during check-in; create the first impression upon guest arrival for registration. Receive, verify, and park vehicles; ensure the physical condition of vehicles upon receipt, maintain control through labels, and coordinate proper vehicle parking. Deliver vehicles; ensure vehicle delivery is efficient and courteous, verifying with the customer or guest the vehicle's physical condition at the time of delivery. **Physical Position of the Job** ------------------------------- **Physical Requirements of the Position** ----------------------------------

M282+M2 Los Remates, N.L., Mexico

Negotiable Salary

Indeed

Camp.us — IT Hero

**IT Hero** Camp.us is the home of our creative companies. Brands\&People, Novak Innovation, School of Change, Nobody and \-1\. About you We are terrified by 3 things: slow wi\-fi, no internet signal or computers crashing. We need a specialist who saves the day. You are the first person we will come to. An IT hero. We love a friendly, neat, organized and functional home. Camp.us is a unique workspace designed to host our staff, clients, guests and creative community. The functionality of a workspace reflect the culture of the people within it. You are a key member of our team making sure all Camp.us technology works 100%. In this role, your primary focus will be a combination of Tech Management and Tech Support. Your role is vital to the ongoing operational efficiency of the companies inside Camp.us. You make sure every staff experience is friction\-less and functional. We trust you with these key responsibilities: **Tech Management** Your main objective in Tech Management is to maximize hardware, software and network capabilities. After analyzing all staff technical needs in collaboration with our Camp.us Host you will diagnose, plan, make recommendations, roll\-out and monitor solutions for technical issues. You make sure our brand culture is expressed by transforming technical problems into simple smart solutions. **Tech Support** Your daily objective in Tech Support is provide fast, friendly assistance and address the root cause. You help users troubleshoot technical issues and provide actionable tips to resolve the problem. You provide technical guidance to all staff members, basic help and In\-depth technical support. You make sure all IT tickets are resolved as quickly as possible. You direct vendors for the quick identification and resolution of escalating issues. **Network** Actively monitor the network health and propose solutions to potential problems before they happen. Maintains network performance by performing network monitoring and analysis, and performance tuning; troubleshooting network problems; escalating problems to vendor. Troubleshooting and resolution of LAN \& Wireless Network issues. Secure the network, developing network access, monitoring controls and evaluations. **Hardware** Identify hardware lifecycle upgrade; determine upgrade path. Plan, make recommendations, buy and setup hardware for new hires. **Software** Identify software lifecycle upgrade; determine upgrade path. Identify and install suitable software for new hires. Manage online licenses. **Printers** Manage, install and upkeep all printers around Camp.us You make sure everyone can print around Camp.us without frictions. **Inventory** Keep an online inventory of all hardware and software assigned to each team member. Keep an online inventory of all telephones, network equipment, printers and AV equipment. **Documentation** Document technical knowledge in the form of play books and maps. **Special Events** Troubleshooting and resolution of audio visual issues in meetings and special events. **Cloud Habits** Take of our work and information, making sure each member of our community understands the back up process. Experience \& Requirements 2\+ years experience in Technical Support. As well as a strong technical background. Capable to explain complex information in simple, clear terms. Loves order and structure. Logical thinker. Good analytical and problem solving skills. Up\-to\-date technical knowledge. Good interpersonal and customer care skills. Good accurate records keeping. Critical Behaviors for Success We have four goals and principles for everyone in our teams: Autonomy, Ecosystem\-Thinking, Impact and Personal Transformation. A person that thrives in our culture, understands and behaves according to these 4 principles: Autonomy— You do what you love. You love what you do. You find ways to make things happen while distributing activities, time and energy. Credibility is earned through execution and getting things done. You get into the details and deliver results. You're always ready to get hands\-on all aspects of the daily needs. Pragmatism and outcomes orientation are valued. You start early and finish early with no pending issues. You channel high levels of energy to specific tasks and finish what you start. You act like an adult at all times. No one will baby sit you or your work. Ecosystem\-thinking— You love working with people. Foster harmony in the team and share Good Vibes Only. You're an example of commitment, teamwork, and solidarity. You manage your time and energy, in a way everyone's personal life is respected. Don’t assume anything, ask again. Clarify doubts and simplify things. Be honest about your status and whether you’ll make it in time or not. Always be clear and transparent along the journey. Share lessons learned and victories won with everybody, everyday. Ask for feedback from teammates and take them in a mature and constructive way. You provide constructive, honest, and respectful feedback on time. You are observant, proactive, and eager to learn. You respect everyone's role in the journey. Personal Transformation— You pledge to positively transform yourself. You’re constantly searching for new abilities to acquire. You enjoy sharing knowledge with others. You are curious and keep exploring new journeys to explore. You love challenging yourself. Impact— You believe your work can change the world. You understand data and feel comfortable working with it. You sustain your work on real information. You’re able to clarify the outcomes that can be expected from your work. Perks \& Compensation Working hour: 8:00 AM — 5:00 PM Hybrid Schedule (Monday to Thursday in the office, Fridays remote) 12 vacation days after your 1st anniversary, 14 days on your 2nd anniversary and then 16 days from your 3rd anniversary henceforward. Winter Break: last week of the year. Spring Break: thursday and friday on holy week. Early Friday: shift ends 2 hours early last Friday of every month, yay! 4 hours per month to use on personal matters. 5 sick days per year

C. 2 de Abril - Jesús Dionisio González S/N, Tecnológico, 64700 Monterrey, N.L., Mexico

Negotiable Salary

HUMAN RESOURCES ASSISTANT641500039045141221

Indeed

HUMAN RESOURCES ASSISTANT

**WE ARE HIRING A HUMAN RESOURCES ANALYST** **REQUIREMENTS** Education: Bachelor's degree in Administration, Psychology or related field. Intern/Technician Experience: 2 years as a Human Resources Analyst **Responsible, committed, helpful, honest, sense of urgency, organized, team player, communication skills, and proactive.** Recruitment of operational and administrative staff. Schedule selection interviews. Post job openings through various channels. Review candidate references. Address employee needs. Support labor relations. Review documentation for new employees. Create personnel files for new employees. Conduct induction for new employees. Register new employees in time clock system. Assist in preparing weekly payroll draft. Weekly payroll disbursement. Administer psychometric tests and confidentiality assessments. **SALARY: $2,234 pesos weekly net, plus excellent career development opportunities.** Job type: Full-time Salary: $10,500.00 - $11,000.00 per month Benefits: * Study assistance * Free uniforms Work location: On-site

C. Chamula 309, Azteca, 67150 Guadalupe, N.L., Mexico

MXN 10,500-11,000/month

Indeed

Warehouse Intern

**Requirements** * Active students in engineering and/or administration. **Activities** * Control inventory of warehouse incoming and outgoing items. * Monthly inventory of sales and rental equipment. * Shipments via DHL. * Record movements in the SAP system for changes in locations of rental or sales equipment. * Place purchase requests in the SAP system. * Support warehouse activities, including cleaning, organization, and equipment safeguarding. * Conduct monthly audits of technicians. **Benefits** * Monthly scholarship $7,568 * Flexible working hours. * Accident insurance Job type: Full-time Salary: $6,000.00 - $7,568.00 per month Benefits: * Company parking * Option for indefinite contract * Life insurance Workplace: On-site job

Río Amazonas 105, Roma, 64700 Monterrey, N.L., Mexico

MXN 6,000-7,568/month

Indeed

Technical Support

JOIN OUR TEAM! HELP DESK Activities to Perform 1. Manage incident requests from Point of Sale Terminals 2. Train new field technicians 3. Develop and deliver training programs for updating Point of Sale Terminal operations 4. Create and administer biannual exams for field technicians 5. Track incidents and resolve them 6. Keep technicians updated on any required changes in equipment application 7. Diagnose processes and devices 8. Stay updated through field visits with technicians to identify potential issues during service delivery 9. Assist with the Teleloading process for service support 10. Support activities requested by the operations department 11. Respond to client requests (BANKING INSTITUTIONS) 12. Provide on-site support when necessary due to bank assignments Schedule: Monday to Friday 9am to 6pm Saturday half day Position Type: Full-time Salary: $11,000.00 - $12,500.00 per month Work Location: On-site job

Cerezo 686, La Huerta, 67144 Monterrey, N.L., Mexico

MXN 11,000-12,500/year

Senior Systems Analyst641483199642911224

Indeed

Senior Systems Analyst

At IAC, we are looking for candidates with the following profile #### **Required Profile:** * **Education:** Bachelor's degree in Computer Systems Engineering (Required), Master's degree in Administrative Informatics (Desirable). * **Experience:** 3 to 5 years in manufacturing companies, with high level of interaction. * **Technical knowledge:** Manufacturing PRO, IT infrastructure, databases, CISCO configuration, ERP, telephony, servers, Active Directory. * **Tools:** SAP, GLPI, AS400, QAD, ILO, Windows Server, SQL. * **Language:** Advanced English. #### **Main Responsibilities:** * Support for business systems (Mfg\-Pro) and daily operations. * Help Desk management and user guidance. * Development and implementation of the IT Disaster Recovery Plan. * Compliance with IT policies (ISPM), ISO 9001, IATF 16949, ISO 45001 and 14001\. * Internal audits, hardware/software inventory, and continuous improvement. * Collaborative work with the central IT department. #### **Location: Monterrey, Nuevo León** #### **Department: Systems** #### **Availability: Shift role**

Nuevo Leon, Mexico

Negotiable Salary

Indeed

Help Desk Specialist

In this role you are responsible to provide a central First Level Help Desk support to companies that have a question/problem/issue. You will manage all incoming requests via telephone, with a follow up that might include calling them back and/or sending emails. All requests come from companies located in the United States and Canada. Work experience * IT Help Desk First Level Support * Customer service * Remote Access Tools * SAP Ariba Preferred qualifications * Proficient English business conversation (written and spoken). * Proficient computer and technology skills. * Able to interact with different professional profiles. * Use of ERPs. * Completed Bachelor’s degree or studying the last semesters. Basic minimum qualifications * Thorough knowledge of Microsoft Office software, including Excel and Outlook. * Consistently demonstrate clear and concise written and verbal communication. * Excellent interpersonal and team skills * Self\-motivated; works independently with little or no supervision Job Type: Full\-time Pay: $16,000\.00 \- $17,000\.00 per month Work Location: In person

Cerro de La Silla 4690, Mirador Residencial, 64900 Monterrey, N.L., Mexico

MXN 16,000-17,000/year

Indeed

Help Desk Analyst

**Main Responsibilities:** * Train and provide initial technical guidance to newly incorporated technicians. * Provide remote support (via phone or video call) to technicians in different regions of the country. * Resolve technical issues clearly, effectively, and in a timely manner. * Schedule and carry out on-site technical visits within Nuevo León. * Prepare basic support and activity reports. * Coordinate with other technical and operational areas for comprehensive service. **✅ Essential Requirements:** * Minimum of 1 year of experience in technical support or Help Desk. * Strong oral and written communication skills. * General knowledge of networks, devices, and diagnostic software. * Proactive attitude, results-oriented, and problem-solving ability. * **Valid driver's license.** * Availability to travel on-site within Nuevo León. * Proficiency with video conferencing tools and collaborative platforms. Job type: Full-time Salary: $10,000.00 - $13,000.00 per month Benefits: * Free uniforms Workplace: On-site job

Vista Grande 215, Linda Vista, 67123 Guadalupe, N.L., Mexico

MXN 10,000-13,000/year

CREDIT AND COLLECTIONS ASSISTANT638408684199711227

Indeed

CREDIT AND COLLECTIONS ASSISTANT

Trust 728 FIPATERM implements the ASI Program, providing financing to replace inefficient electrical appliances with high-efficiency equipment, install thermal insulation systems and photovoltaic systems, promoting the implementation of energy efficiency measures. In our Regional office, we are looking for a Credit and Collections Assistant with the following profile: **GENERAL FUNCTION:** Maintain a healthy portfolio and achieve the highest possible recovery rates, as well as analyze overdue account balances. Handle matters related to the Collections Department and resolve payment and discount discrepancies. **GENERAL RESPONSIBILITIES:** Analyze and validate credit application documentation. Implement actions for timely recovery of overdue accounts to maintain a healthy portfolio. **REQUIRED PROFILE:** * **EDUCATION**: PUBLIC ACCOUNTANT AND/OR BACHELOR'S DEGREE IN BUSINESS ADMINISTRATION (**DEGREE REQUIRED**). * EXPERIENCE: COLLECTIONS AREA (**MINIMUM 1 YEAR**) * STANDARD VEHICLE OPERATION (**ESSENTIAL**). * VALID DRIVER'S LICENSE (**ESSENTIAL**). * AVAILABILITY FOR HOME VISITS (**ESSENTIAL**). KNOWLEDGE AND SKILLS: * **GENDER**: NO PREFERENCE. **AGE**: NO PREFERENCE. * **SPECIFIC**: INTERMEDIATE PROFICIENCY IN OFFICE SUITE (EXCEL, WORD, AND POWERPOINT). DATABASE MANAGEMENT. DATA ANALYSIS. PIVOT TABLES. INTERMEDIATE EXCEL FORMULAS. CUSTOMER SERVICE. * **OTHER**: ABILITY TO DOCUMENT AND FOLLOW PROCEDURES. ORGANIZATION AND ATTENTION TO DETAIL. RELIABLE. ABILITY TO WORK UNDER PRESSURE. * **SKILLS**: EXCELLENT VERBAL AND WRITTEN COMMUNICATION. FRIENDLYNESS WITH CUSTOMERS. CONFLICT RESOLUTION AND NEGOTIATION SKILLS WITH CUSTOMERS (OVERDUE ACCOUNTS). CUSTOMER SERVICE. ABILITY TO WORK INDEPENDENTLY AND IN A TEAM. **MAIN ACTIVITIES:** * HANDLE AND RESPOND TO INCOMING CUSTOMER CALLS REGARDING OUTSTANDING BALANCES. * ANALYZE AND PROPOSE STRATEGIES TO IMPROVE COLLECTION AND DEBT RECOVERY PROCESSES. * INVESTIGATE DELINQUENT ACCOUNTS AND DEVELOP EFFECTIVE RECOVERY STRATEGIES. * RECORD AND UPDATE INFORMATION IN THE MANAGEMENT SYSTEM. * NEGOTIATE PAYMENT AGREEMENTS AND ESTABLISH ARRANGEMENTS WITH CUSTOMERS. * MAKE PHONE CALLS, SEND MESSAGES, AND CONDUCT VISITS FOR EFFECTIVE COLLECTIONS MANAGEMENT. * PREPARE AND SUBMIT PERIODIC COLLECTIONS MANAGEMENT REPORTS. * MANAGE THE FILING AND CONTROL OF RELATED DOCUMENTS. * ASSIST IN EMAIL HANDLING FOR THE PREPARATION OF AGREEMENTS AND SETTLEMENTS. Job type: Full-time Salary: $18,000.00 - $20,000.00 per month Application question(s): * Years of experience driving standard vehicle (Required) Education: * Completed Bachelor's degree (Required) Experience: * Microsoft Excel: 1 year (Required) Work location: On-site

Río Amazonas 105, Roma, 64700 Monterrey, N.L., Mexico

MXN 18,000-20,000/year

Data Center Customer Operations638402508770591228

Indeed

Data Center Customer Operations

### **Data Center Customer Operations** JR\-154978 Nuevo León Operations Full time **Who are we?** Equinix is the world’s digital infrastructure company®, shortening the path to connectivity to enable the innovations that enrich our work, life and planet. A place where bold ideas are welcomed, human connection is valued, and everyone has the opportunity to shape their future. Joining our operations team means being at the center of everything – maintaining and evolving critical infrastructure that powers the digital world and delivers real impact for our customers, communities and society. You’ll find belonging, purpose, and a team that welcomes you—because when you feel valued, you’re empowered to do your best work.**Who are we?** Equinix is the world’s digital infrastructure company, operating 200\+ data centers across the globe and providing interconnections to all the key clouds and networks. Businesses need one place to simplify and bring together fragmented, complex infrastructure that spans private and public cloud environments. Our global platform allows customers to place infrastructure wherever they need it and connect it to everything they need to succeed. We are a fast\-growing global company with 70\+ consecutive quarters of growth. Through our innovative portfolio of high\-performance products and services, we have created the largest, most active global ecosystem of nearly 10,000 companies, including 1,800\+ networks and 2,900\+ cloud and IT service providers in over 26 countries spanning five continents. Joining our operations team means that you will be at the forefront of all we do, maintaining critical facilities infrastructure as part of a close\-knit team delivering best in class service to our data center customers. We embrace diversity in thought and contribution and are committed to providing an equitable work environment. that is foundational to our core values as a company and is vital to our success. **Job summary** A highly skilled specialist that contributes to the development of new concepts and techniques, consistently works on complex assignments requiring independent action. Focus is on complex tasks requiring highly skilled and independent judgement, while contributing to the development of new concepts and techniques for standard operating procedures. Supports the overall team. **Responsibilities** Queue Management / Reporting * Coordinates incoming requests and work assignments to support customer orders; works on complex customer requests * Initiates project meetings, including capturing and distributing notes and action items * Understands the approval process and determines timelines for orders that have been expedited or requires negotiation * Determines when to approve custom orders and amends for labor hours and material costs, if required * Coordinates the review of eligibility approvals in in the system * Provides weekly queue management activity reports and metrics to supervisor * Oversees completion of necessary reporting, manages ad\-hoc reporting requests * Supports internal/external audits on request by management * Coordinates reviews and/or approvals of work order permits * Updates local asset databases and other systems * Creates/Supports reporting to customers (e.g. power or access) Installations * Acts as a highly skilled subject matter support expert for customer installations within the team, including: rack and stack, cages, cable distribution trays, cabinets and cable management/support systems * Provides guidance and subject matter expertise to support large\-scale installations * Coordinates complex installations and challenges related to customer installs and/or requests Cross Connects * Supports complex data center cross\-connect work requiring development of new concepts and techniques for standard operating procedure and independent judgement for installs, terminations, modifications, and testing * Identifies cost savings opportunities and makes recommendations to leaders * Proposes and implements use of advanced technology, for testing equipment (fusion splicing, etc.) * Acts as a SME support lead for all cross\-connect installs, terminations, testing and modifications Testing / Troubleshooting * Utilizes advanced troubleshooting ability to lead fault resolution * Assures timely calibration and repairs on (testing) equipment Stakeholder Partnership * Monitors stock levels and proactively addresses needs for reordering of materials in partnership with proper teams * Supports and maintains relationships with internal stakeholders for cross functional work * Provides guidance to more junior team members on coordinating activity with internal stakeholders * Supports security team by dispatching contractors outside standard security office hours Customer Management * Supports customer requirements/issues, especially in sensitive situations * Attends internal coordination, progress meetings or conference calls; and, provides updates as needed to customers * Point of Contact (POC) for supporting complex and high profile customer requests, exceptions or escalations * Acts as a subject matter expertise support lead for customer communications on projects Projects * Develops job plans for large installation projects using various project management tools * Contributes to vendor review and oversight with management Training * Supports standard operating procedures and best practices to maintain a high level of service is maintained * May coach others on operations procedures and basic safety * May provide coaching and mentorship to more junior team members **Qualifications** * Typically requires a high school diploma and 1\+ years fiber optic, structured cabling, testing * English intermediate * Availability to rotate shifts * Availability to work on Nexxus Park, Apodaca Nuevo León “Equinix is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.” Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing form. Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.

Río Tamesí 232, México, 64740 Monterrey, N.L., Mexico

Negotiable Salary