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Technical Support/Infrastructure
MXN 13,000-14,000/year
Indeed
Full-time
Onsite
No experience limit
No degree limit
Cerezo 686, La Huerta, 67144 Monterrey, N.L., Mexico
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Description

**Leading company in the technology sector, specialized in the sale and distribution of innovative products. We stand out for our commitment to excellence in customer service and for fostering a collaborative, dynamic work environment focused on professional development. We value innovation as a driver of growth and work every day to deliver technological solutions that make a difference.** **Responsibilities:** \-User support and assistance \-Installation and configuration of equipment and devices \-Preventive and corrective maintenance (technology equipment) \-Ticket tracking \-On-site support / travel between branches \-Planning, monitoring, and coordination \-Quality control and standards \-Inventory management and spare parts requests \-Incident documentation and tracking Technical knowledge \-Knowledge of operating systems, hardware, and computer components \-Networks and Communication Protocols: Knowledge of network design and administration, including protocols such as TCP/IP, DNS, DHCP, and VPNs. \-Storage and Backup: Understanding of storage solutions, including SAN, NAS, and data backup and recovery technologies. \-IT Security: Knowledge of security practices and tools to protect networks and systems, including firewalls, IDS/IPS, and encryption. \-Assembly of computer equipment **Work location:** Guadalupe, on-site, Monday to Friday from 8am to 6pm, only one Saturday per quarter worked due to inventory activities. **Salary:** $14,000 net + $3,000 monthly bonus Benefits according to law and some additional ones such as optional savings fund, life insurance, and discounts on our products. Job type: Full-time Salary: $13,000.00 - $14,000.00 per month Benefits: * Savings fund * Discounts and preferential pricing * Life insurance Work location: On-site job

Source:  indeed View original post
Juan García
Indeed · HR

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