IT Coordinator

Description

A company dedicated to the industrial sector is seeking an IT COORDINATOR with the following profile: Provides support and assistance for all IT-related operations, including end-user support, applications and business needs, network and server infrastructure, and coordination with external IT vendors. Bachelor's degree with official certification and diploma Minimum of 4 years of experience as an IT Coordinator Experience in: * IT experience, preferably within the industrial sector, specifically in manufacturing or production areas, especially in Internet of Things (IoT) * Experience with automation software in production and manufacturing areas * Experience with Power BI, scripting, or automation * Understanding of information security practices and regulatory compliance * Ability to independently manage small-scale IT projects * Serve as the first point of contact for IT support, providing timely assistance to local users experiencing hardware, software, or connectivity issues * Manage and maintain local IT infrastructure, including a Fortinet-based network (firewalls, switches, VPN), supported by the global IT team * Administer Microsoft 365 services such as Teams, Exchange Online, SharePoint, OneDrive, and license management * Manage devices and enforce security policies via Microsoft Intune and Endpoint Manager * Oversee the local virtualized server stack, including system monitoring, updates, and basic backups * Provide support for production-related systems in collaboration with the Manufacturing Automation team * Act as the local liaison for global IT projects and standards, ensuring alignment with corporate policies * Coordinate and supervise local IT vendors and service providers, managing quotations, deliveries, and ensuring high-quality execution of outsourced IT projects * Contribute to digital transformation initiatives, automation projects, and continuous improvement efforts across IT and operations * Assist with general IT requirements Windows 10/11 and Windows Server Microsoft 365 Azure Active Directory Microsoft Intune / Endpoint Manager Familiar with: Fortinet networking devices (firewalls, switches) or similar brands; Proxmox or other virtualization platforms Basic networking skills (IP configuration, DNS, DHCP, VLANs) **ADVANCED ENGLISH IS MANDATORY (interaction with international suppliers and internal clients from other countries)** Willingness to travel (valid passport and visa required) Flexible working hours Working hours: Monday to Friday, 8:00 AM to 6:00 PM Work location: Parque Industrial in Querétaro Direct employment with the company, including a 3-month probationary contract, with potential for permanent placement upon successful completion of the probation period **Salary: $35,000 to $40,000 gross monthly, depending on verifiable experience** **Statutory and above-statutory benefits** Position type: Full-time Salary: $30,000\.00 \- $40,000\.00 per month Benefits: * Option for indefinite-term contract * Major medical expense insurance * Life insurance * Grocery vouchers Experience: * Active Directory: 4 years (Desirable) * Windows 10/11: 4 years (Desirable) * Microsoft 365: 4 years (Desirable) * Azure Active Directory: 4 years (Desirable) * Endpoint Manager: 4 years (Desirable) * Production and/or manufacturing companies: 4 years (Desirable) Language: * English (Desirable) Workplace: On-site employment