**A recognized higher education institution** with a track record in professional training and academic excellence is seeking a **School Services Assistant** to join the academic team. Teaching vocation, up-to-date knowledge in the specialty, and commitment to the comprehensive development of students are required. **Position:** School Services Assistant **Department:** School Services / Academic Control **Location:** Cuautitlan Izcalli **Schedule:** Monday to Saturday **Position Objective:** Provide efficient, courteous, and timely assistance to students, teachers, and administrative staff regarding academic procedures and processes, ensuring compliance with institutional guidelines and regulations established by the Ministry of Education. **Main Responsibilities:** * Assist and guide students in academic procedures (enrollments, re-enrollments, certifications, certificates, withdrawals, etc.). * Enter and update information in the school management system (e.g., SAE, SIIA, etc.). * Prepare, review, and issue official documents (certifications, transcripts, certificates, academic records, etc.). * Support the management and filing of physical and digital academic records. * Perform document validations according to current regulations. * Provide administrative support in processes such as graduation, equivalencies, or mobility. * Comply with internal and external regulations (SEP, DGP, etc.). * Maintain effective communication with other academic and administrative departments. **Requirements:** **Education:** * Completed high school or technical career (minimum). * Preferred: University studies in administrative fields or related areas. **Experience:** * Minimum 1 year in similar positions (preferably in educational institutions). * Experience with school platforms and administrative systems. **Knowledge:** * Academic regulations (RVOE, academic control, SEP, etc.) * Writing of official documents. * Record management. * Excel and Microsoft Office suite (intermediate level). **Skills and Competencies:** * Customer service with a human-centered approach. * Organization and file management. * Oral and written communication. * Teamwork. * Discretion and handling of confidential information. * Proactivity and service attitude. **We Offer:** * Competitive salary. * Statutory benefits. * Job stability. * Training opportunities. * Positive work environment. Employment type: Full-time Salary: Starting at $11,337.00 per month Benefits: * Grocery vouchers Experience: * SEP knowledge: 1 year (Preferred) * Student interaction: 1 year (Preferred) Work Location: On-site position