Job Summary: Provides field services and responds to natural gas emergencies, ensuring operational objectives are met and customer satisfaction is achieved. Key Highlights: 1. Be a key player in the energy transition with ENGIE Mexico 2. Make a difference and enjoy a rewarding professional experience 3. Tackle exciting challenges and build your professional career **Join ENGIE Mexico and be a key player in the energy transition!** We, the 98,000 ENGIE employees, operate across all continents. We rely on our unique integrated model to accelerate growth in renewable energy, develop flexible assets, and operate decentralized gas and electricity infrastructure—supporting our customers in their decarbonization journey. In Mexico, we have 27 years of experience; our four Business Units serve over 3.5 million people and generate more than 20,000 direct and indirect jobs. **At ENGIE, every talent has a role to play in accelerating the energy transition. Make a difference and enjoy a rewarding professional experience. Tackle exciting challenges and build a professional career that reflects who you are.** **Job Mission:** Perform field services and activities related to customer service—including meter removals, meter re-installations, and high-consumption reviews—as well as fulfill assigned on-call duties to respond to gas leaks, network damage, theft of facilities, gas outages (in specific cases), fires, explosions, and gas odors; safeguard and maintain equipment under your responsibility in optimal condition to ensure achievement of departmental objectives and proper operational flow. **Your Impact:** As a **First Response Emergency Technician**, you will have the opportunity to directly contribute to our mission by performing the following key responsibilities: **Respond to and execute daily assigned field services related to meter removals and re-installations.** **Generate required documentation records for assigned service orders.** **Address customer requests regarding high consumption by inspecting and diagnosing meters, regulators, internal and external installations, and customer-connected equipment (stoves, water heaters, etc.), while also identifying potential meter reading errors.** **Requirements:** To join our team as a **First Response Emergency Technician**, we seek: * **Education and Experience:** Industrial Maintenance or related field. High school diploma or technical degree in: Industrial Maintenance, Pneumatics or Mechanics; Basic Instrumentation or related field. 1 year of experience working with natural gas. * **Technical Skills:** Proficiency in handling natural gas tools and measurement equipment. Proficiency in SAP system and Office tools. * **Key Competencies:** Activity control, service quality, and customer orientation. * **What Will Set You Apart: Proactivity** * **Languages: Spanish** **Join us and be part of the adventure of the century!** **Our Commitment to Diversity and Inclusion:** At ENGIE, we foster an environment where you feel free to give your best. We value diversity and it is one of our priorities. We commit to offering equal opportunities, focusing on your skills and background. Here, everyone is welcome—regardless of race, disability, religion, gender, sexual orientation, ethnicity, creed, age, or marital status. If you’re ready to tackle exciting challenges and build a career that reflects who you are, we look forward to your application! **Business Unit:** GBU Networks **Division:** Gas Networks Americas - Mexico **Legal Entity:** TRACTEBEL DIGAQRO S.A. DE C.V. **Professional Experience:** Entry-level (less than 3 years of experience) **Education Level:** Technical institute diploma **Legal Entity:** Networks Our Values Inclusion and diversity form the foundation of our human resources policy. We guarantee equal opportunities for all candidates and commit to creating a workplace as accessible as possible.