Automotive Service Advisor

Description

Job Summary: We are seeking a proactive Automotive Service Advisor for Nissan, focused on personalized customer service, service order management, and repair coordination. Key Highlights: 1. Personalized customer attention and advisory service 2. Comprehensive automotive service management 3. Ongoing training and growth opportunities Nissan Torres Corzo Is seeking: Automotive Service Advisor Requirements: \-Minimum 2 years of experience \-Completed high school education \-Ability to drive and possession of a valid driver's license \-Proactive attitude \-Proficiency in Microsoft Office suite Responsibilities: \-Receive and assist customers with personalized advisory service \-Create service orders with accurate and complete information in the shortest possible time \-Quickly assess customer needs and offer current promotions \-Conduct vehicle inspection and walk-around, including inventory of personal belongings \-Coordinate with the Shop Supervisor for evaluation of additional repairs \-Obtain customer authorization before performing extra repairs \-Ensure adherence to agreed delivery timelines \-Maintain constant communication with the customer regarding progress or delays \-Accurately enter customer data into the DMS without duplication \-Provide detailed explanation of completed work during vehicle delivery \-Show replaced parts to the customer as proof of service \-Supervise and guarantee impeccable vehicle washing \-Resolve customer concerns or dissatisfaction immediately \-Perform digital check-in to streamline the customer experience \-Undergo training in negotiation skills, consultative selling, and objection handling We offer: \-Base salary \+ commissions \-Statutory benefits \-Ongoing training \-Growth opportunities Send your CV to the following email: aux.rh.forum@gtcnissan.com Employment type: Full-time Salary: $9,600\.00 \- $15,000\.00 per month Work location: On-site employment