Field Engineer

Description

Job Summary: ADS is seeking a Field Engineer for diagnosis, on-site support and resolution of trouble tickets (TK), preventive and corrective maintenance, and installation and configuration of IT equipment. Key Responsibilities: 1. Diagnosis and resolution of incidents on IT equipment 2. Preventive and corrective maintenance of equipment 3. Installation and configuration of equipment/parts **ADVANCED DATA SERVICES S.A. DE C.V. is seeking a Field Engineer in León, Guanajuato** ------------------------------------------------------------------------------------ At **ADS**, a leading company providing Information Technology services, we invite you to join our team! **Position Title: Field Engineer** **Schedule: Mon\-Fri 8:30 AM \- 6:00 PM, Sat pm** **Job Description:** * On-site diagnosis, support, and resolution of project-related trouble tickets (TK), inspection and configuration of IT equipment to ensure proper operation at the client's business units. * Performing preventive and corrective maintenance on equipment reported as incidents via the service desk. * Installing and configuring equipment/parts from warehouse stock for replacement and incident resolution. * Providing feedback to service desk personnel regarding TK progress to ensure timely resolution of incidents. **Technical Skills:** * Technical support for computer equipment * Proficiency with cloning and image deployment tools * Proficiency with Windows 7, 8, and 10 operating systems * Structured cabling repair **Desired Education Level:** High School Diploma or equivalent **Desired Experience Level:** Mid-level **Departmental Function:** Logistics / Transportation **Industry:** Telecommunications **Soft Skills:** * Assertive communication * Responsibility * Customer interaction * Teamwork *This job posting originates from the Talenteca.com job board:* *https://www.talenteca.com/anuncio?j\_id\=69d40ca24300003800009e2d\&source\=indeed*