Job Summary: Drive the profitability of the SME Center by delivering excellent-quality customer service across all requirements and ensuring customer satisfaction. Key Highlights: 1. Develop a professional career in a global company 2. Work in multidisciplinary teams 3. High-quality service to SME customers **Application deadline:** ================================ 2026\-05\-24 **Do you want to develop your professional career?** ================================================ BBVA is a global company with over 160 years of history, operating in more than 25 countries where we serve over 80 million customers. We are more than 121\.000 professionals working in multidisciplinary teams comprising diverse profiles such as finance specialists, legal experts, data scientists, developers, engineers, and designers. **What are we looking for?** ========================== **“This vacancy participates in a feedback pilot program. Please ensure your** ***Workday profile*** ***is 100% complete*** **and that you fill in** ***all fields of this application*** **.”** Job Objective: Drive the profitability of the SME Center by delivering excellent-quality customer service across all service requirements—including maintenance, after-sales, and product operational support—ensuring customer satisfaction, while considering willingness to travel to assigned SME offices. Responsibilities: **•** **Handle all customer service requests related to contracting, maintenance, after-sales, and operational matters.****•** **Provide customers with required operational advice and support to deliver high-quality service and achieve objectives.****•** **Ensure customer satisfaction by timely fulfillment of their operational, installation, follow-up, and SME product contracting requests.****•** **Manage credit operations by interacting with central departments to improve customer response times.**If you require any reasonable accommodation\* during your selection process, please inform the recruiter at your first contact. At BBVA, we believe that having a diverse team makes us a better bank. For this reason, we actively support diversity, inclusion, and equal opportunity—regardless of ethnic or national origin, gender, age, religion, disability, sexual orientation, gender identity or expression, social status, health condition, opinions, marital status, or any other factor that undermines human dignity or impairs individuals’ rights and freedoms. We are confident that fostering a collaborative and inclusive work environment will allow us to show our best selves. **\*Reasonable accommodations include modifications and/or adaptations the company may implement during your selection process to enable you to participate appropriately.** ----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- **BBVA: Turning dreams into opportunities****Ready to create together?** ===============================================================================
Juan García
Indeed · HR
Juan García
Indeed · HR
