Description
Job Summary:
We are seeking an Engineer or Technician for internal technical-commercial support, ensuring agile and accurate assistance to generate business opportunities in industrial automation.
Key Responsibilities:
1. Technical-commercial support for sales team and customers
2. Preparation of technical quotations and sales follow-up
3. Continuous training and growth opportunities
Who We Are: A company dedicated to the distribution of equipment and solutions for industrial automation.
The purpose of this position is to provide office-based technical-commercial support to the sales team and customers, ensuring agile, accurate, and business-opportunity-oriented service.
Required Profile
* Engineering degree (electronics, mechatronics, automation, or related field) or technical diploma
* Experience in internal sales, technical support, or industrial customer service
* Basic knowledge of automation (sensors, pneumatics) is preferred
* Proficiency in Office software, ERP, and CRM systems
* Strong communication and organizational skills
* Proactive attitude and results-oriented mindset
Responsibilities:
* In-person, telephone, and email customer support
* Preparation of technical quotations (industrial automation equipment) for customers
* Quotation follow-up and support in closing sales
* Order, delivery, and commercial opportunity tracking
* Coordination with warehouse and logistics to verify product availability and delivery timelines
* Support to external sales team in quotation preparation and customer follow-up
* Basic advisory support in product selection (sensors, pneumatics, etc.)
* Coordination with suppliers and internal departments
* Updating customer database in ERP and CRM systems
* Management of commercial documents (purchase orders, invoices, shipping guides, etc.).
**We Offer:**
* Competitive salary
* Statutory and above-statutory benefits
* Continuous training on products and solutions
* Growth opportunities
Employment Type: Full-time
Salary: $12,000.00 - $15,000.00 per month
Benefits:
* Major medical expense insurance
* Complimentary uniforms
Work Location: On-site employment