Description
Job Summary:
Customer advisor focused on meeting consumption and loan needs, delivering an extraordinary experience that drives sales and strengthens lasting relationships.
Key Highlights:
1. Make an impact by accompanying customers in achieving their dreams.
2. Connect with customers to understand and offer solutions that improve their lives.
3. Build lasting relationships and explore new business opportunities.
**Job Objective**
As a sales advisor, your objective is to attend to each customer’s consumption and loan needs by delivering an extraordinary experience that inspires trust, drives sales, and strengthens lasting relationships.
All of this aligned with the store’s commercial operations and committed to generating value in every interaction.
**Main Responsibilities**
Become the advisor who makes an impact!
* Your role goes beyond selling: you’ll be the trusted partner who accompanies each customer in achieving their dreams.
* How will you stand out?
* Connect with each customer and truly understand their needs.
* Offer meaningful solutions: consumption, loans, and products that improve their lives. Promote digital benefits and insurance that provide peace of mind.
* Build trust and lasting relationships.
* Manage with excellence: identify delinquent customers and follow up promptly.
* Capture data accurately to ensure an impeccable experience. Take care of your space: keep the store organized and attractive.
* Explore new opportunities: go into the field and attract new customers.
* Accompany every step: from welcoming to closing—make every interaction count.
**Schedule:**
One week: 8:30 AM to 5:30 PM; the following week: 12:00 PM to 9:00 PM
Midweek day off; one weekend day off (Saturday or Sunday) per month
**Average Salary** after training: $2,500 to $3,000 weekly or more. During the "Buen Fin" season, earnings of up to $8,000 or $9,000 per week have been achieved.
**Ideal Candidate Profile**
* We seek individuals who connect, inspire, and get things done. If you’re passionate about customer service and creating memorable moments,
* Relevant experience: At least 1 year in customer service, sales, or commercial and loan advisory.
* Desired knowledge—or eagerness to learn—about digital tools and consumer products.
* Skills that will set you apart: Passion for customer interaction, with kindness, respect, and courtesy.
* Full adaptability—to both in-store work and technology use.
* Speed and effectiveness in action and problem solving.
* Results-oriented mindset, consistently meeting goals with determination.
* Teamwork, with willingness to support and listen.
* Commitment to excellence: following processes and doing things right from the start. Security and trust,
* Value Proposition
* + Statutory benefits: Vacation starting at 12 days per year,
* Annual vacation bonus of 25%
* Year-end bonus of 15 days, increasing with seniority.
* Employment Conditions: 8-hour daily schedule Monday through Sunday, with one midweek day off. Weekly rotating schedule. One weekend day off per month.
* Life insurance, increasing with income and seniority.
* Job Benefits: Training program tailored to the position, as well as personal skill development.
* Enrollment in government programs to complete high school education; university partnership agreements to continue studies.
* Financial Benefits: Payroll advance. Access to credit card.
* Discounts starting at 10% on products at Elektra and Salinas \& Rocha stores—cash purchases available from day one; credit purchases available after 9 months of seniority.
* Personal loan with preferential interest rate after 2 years. Currency exchange. Investment accounts.
* Savings account.
* Services: Access to nutritionist, psychologist, dentist, library, health improvement contests and programs, guidance and support for personal achievements, new family members, and important celebrations.
* Promotions and Partnerships for you and your family:
* Discounts at gyms, cinemas, entertainment centers, concerts, restaurants, department stores, optical shops, laboratories, clinics, schools, language institutes, universities, airlines, travel agencies, automotive dealerships, and daycare centers.
* **Dare to join our team!**
Contact: 3951023320