Description
Responsible for following up with customers who have pending payments, making phone calls, recording information in the system, and supporting timely and proper execution of collection steps
***MAIN RESPONSIBILITIES***
\-Review overdue invoices daily
\-Contact customers with outstanding balances
\-Make collection calls
\-Record the result of each call in the system
\-Request payment commitment dates
\-Follow up on pending payment promises
\-Report to management customers who do not pay, do not answer calls, or present issues
\-Support by sending account statements when necessary
\-Keep collection information updated
DESIRED PROFILE
\*Clear communication and professional customer interaction
\*Ability to track and manage administrative tasks
\*Basic knowledge of administrative systems and email
\*Sense of urgency and accountability
Salary: Starting at $11,000\.00 per month
Work location: On-site employment