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Our values are rallying cries, reminding us why we're here, and fueling everything we do.\n\n \n\nOur pursuit of better begins with innovation and with our team's mission of being the best. With us, you get the freedom to go further \\- no matter your role. That means developing, delivering, and selling the state\\-of\\-the\\-art products and digital tools that make top performers even better.\n\n**Purpose of Role**\n-------------------\n\n**Lead the way. Elevate the team.**\n\n \n\nAs a Supervisor, you're a key part of our store leadership \\- coaching teammates, supporting daily operations, and driving results. You'll back up the Assistant Store Manager, uphold merchandise standards, and help create a high\\-performance culture where everyone thrives.\n\n**Your Impact**\n---------------\n\n**We count on our Store Supervisors to:**\n\n* Analyze daily sales trends to make real\\-time strategic business decisions\n* Analyze merchandise reports and direct merchandising moves to maximize presentation\n* Understand loss prevention standards and monitor store audit compliance and results\n* Lead and/or rotate ownership of key areas such as Talent, Visuals, Operations to gain experience across all areas of the business\n* Provide customers with detailed information about a wide selection of products\n* Communicate with teammates about accidents/injuries to store leadership immediately.\n* Communicate clear priorities, sales and KPI targets to sales teammates to achieve target\n* Support store and regional leadership teams and local HR during onboarding and continuous training\n* Perform other tasks as assigned by management\n**Requirements**\n----------------\n\n**To be considered for this role, you must meet these minimum requirements:**\n\n* At least 18 years old\n* High school degree or equivalent\n* 1 year experience in a retail environment\n* Local language fluency required; basic English is a plus\n* Available to work full time hours a week, including evenings, weekends, and holidays\n* Comfortable with or willingness to learn technology (such as hand\\-held and mobile devices)\n* Strong communication skills\n* Can stand, lift, walk, bend and lift cartons weighing up to 25 lbs./12kgs during each work shift with or without an accommodation\n* Knowledge and understanding of employment laws including compliance with federal, state, and local requirements\n* Advanced selling experience and comprehensive industry understanding\n**Benefits \\& Perks**\n---------------------\n\n**Perks \\& benefits our Full\\-Time Supervisors receive:** \n\nBenefits will include statutory entitlements in line with local labor laws (such as social security, paid leave, and pension contributions), along with company\\-provided benefits which may include the following:\n\n* Generous employee discount on Under Armour products\n* Comprehensive well\\-being support, including access to health and wellness resources\n* Retirement and insurance benefits tailored to your local market\n* Employee Assistance Program for personal, family, or work\\-related support\n* Opportunities for growth, learning, and career advancement across our global teams\n* Monthly bonus incentive pay eligibility\n* Paid time off\n\n **$10,103\\.50\\-$11,226\\.11 MXN**\n\n**Our Commitment to Equal Opportunity**\n---------------------------------------\n\n\nAt Under Armour, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion or belief, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, family or paternal status and any other characteristic protected by applicable law. 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Optimize the business unit’s operations. Deliver high-quality customer service promptly and effectively.\n\n1\\. Tasks and Responsibilities\n\n● Support the commercial area in preparing quotations.\n\n● Accompany sales visits with customers.\n\n● Conduct necessary follow-ups to meet service expectations.\n\n● Prepare quotations according to customer needs while ensuring profitability.\n\n● Maintain regular contact with current and potential suppliers.\n\n● Report to management on current customers and update databases.\n\n● Perform system operations, including transactions and queries.\n\n● Ensure customer satisfaction, including after-sales service.\n\n● Manage sales reports as well as statistical reports.\n\n● Receive, formalize, and/or channel customer complaints in accordance with company-established standards.\n\n● Participate in planning commercial area activities.\n\n● Safeguard confidential information belonging to the company and external customers.\n\n● Contribute ideas toward improvement, creation, and innovation to enhance sales performance.\n\n● Meet minimum training requirements 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Our scale is expansive and our presence is growing. Our goal is simple: to offer the world’s greatest selection of products and services with the world’s best customer experience. \n\n \n\nThe Role\n \n\nAmazon Mexico Fulfillment Operations is seeking a Process Engineer (PE) to work in the ACES (Amazon Customer Excellence Systems) team.\n \n\n \n\nThe PE team is a group of operational leaders driving process stabilization, standardization and continuous improvement for the Amazon Fulfilment Network. This team is essential to establish best in class network performance across all process paths, accelerate implementation of technological advancements and to strengthen the technical acumen and process knowledge for the operational leaders across the FC network. As Amazon Mexico continues to rapidly grow the FC footprint and infuse the organization with new talent, we need to ensure the operations teams are equipped with the functional expertise to successfully deliver expected gains for technology advances and network\\-wide process improvements. The team would drive process control and shifting mean performance with the outcome of minimizing variation between shifts, building and region, to deliver strong OP performance. The team will work closely with other ACES peers, launch teams, operations, engineering and reliability and maintenance (RME) teams to improve the input metrics for each of the process paths by prioritizing and channeling resources to address gaps in these input metrics. This role requires the ability to insist on the highest standards for process execution, interpret data, and lead through influence to deliver meaningful results translating to tangible productivity, efficiency and cost reduction gains across the super region. \n\n \n\n \n\n \n\n \n\nKey job responsibilities \n\nAs a Process Engineer, you will be responsible to design initiatives from scratch and drive testing and pilot studies within a strict assigned timelines. This role requires the ability to demonstrate ownership for your initiatives, understand the initiative in detail, and influence to deliver meaningful results translating to tangible productivity and efficiency gains across the entire network. Some of the position’s key responsibilities include:\n \n\n* Evaluate performance objectives and metrics across the network to proactively identify process improvement opportunities within your assigned process path\n* Develop and implement detailed standard operating procedures to support daily operations within optimized operating window for each fulfilment process\n* Partner with operational leaders within the FCs to execute implementation of process improvements driving stabilization and standardization across the network\n* Deliver coaching and process path information across network of operational leaders in the FCs as it relates to your respective process path to support reduction of variation in process standards and knowledge gaps within FC network\n* Execute, measure and support communication of project impacts in partnership with the site leaders responsible for day to day operations\n* Work with cross\\-functional teams such as Engineering, Learning and Talent Development and CI to deliver capability development projects\n* Partner with ACES peers for reviewing critical inputs, new training, best practice sharing, and documentation to drive benchmark performance.\n\n \n\n \n\n \n\nA day in the life \n\n* Evaluate performance metrics to proactively identify process improvement opportunities\n* Audit, teach, and drive execution to the benchmark standards\n* Partner with operational leaders to execute standard work and process improvements\n* Collaborate with cross\\-functional teams to deploy network\\-wide initiatives\n* Develop and implement KPI reporting for programs and projects\n* Travel up to 40% of the time to various sites across the country\n\n \n\nAbout the team \n\nAmazon Customer Excellence System (ACES) \n\nACES MX Tenets: \n\n1\\.\\- We model the behavior and methods we teach. \n\n2\\.\\- We set our priorities based on Brilliant Basics. When there is a conflict between two of them, a lower level BB may be prioritized only by business decision (i.e., Cost over Quality), considering the initiatives for their long\\-term benefits. \n\n3\\.\\- We don't assume; we research, dev1elop, document and share standards that build a solid and sustainable foundation for operations, always supported by data. \n\n4\\.\\- We standardize before we innovate (Don't reinvent the wheel!). Innovation is sought when the current standard has been exploited to the maximum. Challenging a standard will never be the same as not following it. \n\n5\\.\\- We value diversity and build inclusive teams as a key factor for standardization and innovation, breaking down organizational silos. \n\n \n\nACES MX Vision \n\nBecome Worldwide Operations reference by driving Operational Excellence \n\n \n\nACES MX Mission \n\nPromote Amazon's culture of innovation and excellence by influencing operations teams to identify, prioritize and deploy scalable mechanisms and solutions to optimize resources and achieve business objectives.**BASIC QUALIFICATIONS**\n------------------------\n\n* Bachelor's degree or above\n* 5\\+ years of driving process improvements experience\n* Bachelor's degree, or 5\\+ years of manager in a fulfillment center/distribution center environment of hourly and salaried employees experience\n* Knowledge of Six Sigma tools, Lean techniques, PMP or similar standards preferred\n\n\n\\- \\-Strong verbal and written English and Spanish communication skills (C1\\+)**PREFERRED QUALIFICATIONS**\n----------------------------\n\n* Experience with data analysis (including advanced Excel and database analysis)\n* Experience with high\\-level negotiation and successful internal and external relationship management\n* 4\\+ years of delivering cross functional projects experience, or a PMP and 4\\+ years of program or project management experience\n* Lean Six Sigma Green Belt or Black Belt certification\n* Experience in complex problem solving, and working in a tight schedule environment\n\n \n\nOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how\\-we\\-hire/accommodations for more information. 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