Job Summary: We are seeking a hybrid and dynamic profile that combines traditional software development with the cutting edge of Generative Artificial Intelligence, ensuring full ecosystem connectivity and optimizing operations. Key Highlights: 1. Development and optimization of LLM-based Virtual Assistants 2. Creation and maintenance of automated workflows (iPaaS) 3. Management of resources on Google Cloud Platform and databases **Who We Are** We are a rapidly growing technology company offering innovative technological solutions for businesses. We are passionate about solving problems and delivering solutions that make life easier for our users. If you love technology and enjoy helping others, this is your place. **Your Mission:** Ensure the integrity and continuous flow of the technological infrastructure through strategic system integration, cloud service optimization, and proactive resolution of technical challenges, guaranteeing that digital tools operate in complete harmony with business objectives. **Role Summary** We seek a hybrid and dynamic profile combining traditional software development with the forefront of Generative Artificial Intelligence. The candidate will serve as the technical bridge between our applications, cloud infrastructure, and new intelligent automation capabilities. Their primary mission is to ensure full ecosystem connectivity, managing cloud services and deploying virtual assistants and automated workflows that optimize operations. \_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_ **Roles and Responsibilities** Due to its hybrid nature within the organizational structure, responsibilities are divided into: ● **Development and Maintenance:** ○ Evolution of existing applications in C\# (ASP.NET), JavaScript, Python, and PHP. ● **AI and Virtual Assistants:** Design, implement, and optimize LLM-based Virtual Assistants, ensuring accurate responses through advanced Prompt Engineering. ● **Process Automation (iPaaS):** Create and maintain automated workflows using n8n, Make, or Zapier to connect marketing tools, CRM systems, and databases. ● **Integration Management:** ○ Ensure seamless intercommunication of APIs (REST/SOAP) and third-party services. ● **Cloud Administration:** ○ Manage resources on Google Cloud Platform (GCP) (instances, firewall, and storage). ● **Database Management:** ○ Execute complex queries, generate reports, and optimize MySQL and PostgreSQL databases. ● **Infrastructure and VoIP:** ○ Administer Linux servers and configure basic IP telephony (SIP) parameters. \_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_ **Technical Requirements (Hard Skills)** **A. AI and Automation (New)** * Prompt Engineering: Ability to design complex prompts (Few\-shot, Chain\-of\-Thought) for models such as GPT\-4, Gemini, or Claude. * No\-Code/Low\-Code Tools: Expert proficiency in n8n (preferred), Make (Integromat), or Zapier. * Generative AI: Knowledge of consuming AI APIs and, preferably, concepts of RAG (Retrieval\-Augmented Generation). **B. Development and Web** * Languages: JavaScript (Intermediate), Python (Intermediate \- focused on scripts and AI), C\# ASP.NET, and PHP (Basic\-Intermediate). * Frontend: HTML5, CSS3, and familiarity with frameworks (React, Angular, or Vue). * Version Control: Git. **C. Infrastructure and Databases** * Operating Systems: Linux (Terminal, logs, service management). * Databases: Intermediate SQL (MySQL/PostgreSQL). * Cloud \& Containers: Google Cloud Platform and basic Docker usage (essential for deploying n8n or microservices). **D. Telecommunications (VoIP)** * SIP Concepts: Management of extensions and ports. * Plus: Experience with Asterisk, Issabel, or FreePBX. \_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_ **What We Seek?** ● **Problem Solving:** Analytical ability to diagnose failures in complex integrations. Rapid diagnosis of failures in critical integrations. ● **Self-Management:** Ability to prioritize tasks across development and innovation projects while meeting delivery deadlines. ● **Strategic Empathy:** Ability to understand customer frustrations and translate them into business solutions. ● **Leadership of Multidisciplinary Teams:** Ability to guide technical profiles (Support) and management profiles (PMO) under a unified vision. ● **Conflict Resolution:** Skill in negotiating with dissatisfied customers and regaining their trust. ● **Process Thinking:** Natural ability to see the "step-by-step" in any task and find ways to automate or simplify. * **Technical Curiosity:** Willingness to stay updated on the AI ecosystem, which evolves weekly. * **Logical\-Structural Thinking:** Ability to visualize business processes and transform them into logical automated workflows. **What We Offer?** * Competitive salary * Statutory benefits Salary: Starting from $20,000\.00 per month Benefits: * Option for an indefinite-term contract Workplace: Hybrid remote work in Zapopan, Jal.