PHARMACY MANAGER

Description

Position Summary: Supervises and manages branch team activities, ensuring customer service protocols and standards, as well as the execution of processes and policies. Key Highlights: 1. Manage branch team activities 2. Ensure service quality standards 3. Evaluate and develop subordinates Farmacias del Ahorro is a 100% Mexican company dedicated to providing health and wellness services to all Mexicans. With a distinguished track record of over 30 years in the market, we have achieved steady and consistent growth, serving customers through our network of more than 1,500 branches and a workforce exceeding 20,000 employees. We are the leading national pharmaceutical chain. Join our team! **Position Mission** The mission of this position is to supervise and manage the activities carried out by the branch team, ensuring the proper application of customer service protocols and standards. Supervises the flawless execution of current processes and policies, contributing through actions that generate higher profitability and expense control. **Job Description** Key Responsibilities \- Ensure service quality standards by monitoring the flawless execution of team processes and activities. \- Ensure compliance with business-established metrics, generate sales reports, and conduct operational checklists at the branch. \- Execute actions to ensure inventory accuracy, product facing and shelving, as well as branch order and cleanliness. \- Evaluate subordinates using performance metrics, feedback sessions, and identification of training needs. Requirements \- Completed high school education. A bachelor's degree in economics or administration is desirable. \- 2+ years of experience in customer service, point-of-sale operations, value management and administration, and personnel management. **Employment Type** Permanent **Work Model** On-site At Farmacias del Ahorro, we care about you — and want you to be well! We promote and verify the adoption of measures supporting equal opportunity and eliminating all forms of discrimination across our recruitment processes and workplaces. We will never request any form of payment as part of the recruitment process; please exercise caution and avoid falling victim to fraud.