Field Engineer

Description

Job Summary: We are seeking a Field Engineer for ATM diagnosis, resolution, installation, and maintenance, with a strong focus on customer support and documentation. Key Highlights: 1. ATM troubleshooting and problem resolution 2. Direct interaction with non-technical users for assistance 3. Opportunity for professional development within the company Due to company expansion, a specialist in **ATMs** is seeking a Field Engineer. Responsibilities: \*Diagnosis and Resolution \*On-site customer support \*Installation and Maintenance \*Documentation: Create and maintain detailed records of incidents (tickets) and solutions (manuals). \*Follow-up \*Time management and punctuality \*Willingness and ability to perform 100% field work Soft Skills: \*Clear and empathetic communication (**with non-technical users**). \*Active listening and problem analysis. \*Time management \*Sense of urgency \*Customer service orientation We Offer: \*Competitive salary based on experience \*Statutory benefits \*Supplementary benefits (after probation period) \*Opportunity for professional development within the company Employment Type: Full-time Salary: $11,000\.00 \- $13,000\.00 per month Benefits: * Free uniforms Willingness to travel: * 25 % (Desirable) Work Location: On-site employment