Loyalty Analyst

Description

Summary: This role involves full-stack development and business analysis to design, build, and maintain a Customer Loyalty Application, translating business needs into scalable technical solutions and delivering insights. Highlights: 1. Design and build modern user interfaces using JavaScript and Vue.js. 2. Develop and maintain backend services and analytical applications using Python. 3. Collaborate on continuous improvement of application architecture and usability. As part of our Innovation Development Team, this role focuses on designing, building, and maintaining a Customer Loyalty Application that enables data‑driven engagement across sales, inventory, and finance. You will operate at the intersection of full‑stack development and business analysis, translating business needs into scalable technical solutions while delivering meaningful insights through analytics, workflows, and user\-facing applications. This position plays a critical role in improving customer retention, operational efficiency, and strategic decision‑making. **JOB DUTIES** * Design and build modern, enriched user interfaces using JavaScript and Vue.js for customer‑facing and internal loyalty applications. * Develop and maintain backend services and analytical applications using Python to support loyalty data, metrics, and workflows. * Define, analyze, and translate business requirements into technical solutions, acting as a bridge between stakeholders and development teams. * Design, optimize, and manage SQL\-based data models, procedures, and queries to support loyalty data products. * Build and maintain RESTful APIs for integration between front‑end applications, backend services, and data platforms. * Develop analytics, automated workflows, dashboards, and data consumption applications to support business insights. * Collaborate with cross‑functional teams using GitHub for source control, code reviews, and CI/CD workflows. Contribute to continuous improvement of application architecture, performance, and usability. * **YOU MUST HAVE** * 3\+ years of experience with JavaScript and modern frontend frameworks (Vue.js preferred). * 2\+ years of experience with Python, including backend frameworks such as FastAPI, Flask, or similar. * Strong proficiency in SQL, including complex queries, data modeling, and database functions (Snowflake preferred). * Hands‑on experience designing, developing, and maintaining RESTful APIs. * Experience using GitHub for version control and collaborative development. * Strong analytical and problem‑solving skills with the ability to understand and document business processes. Professional working proficiency in English. * **WE VALUE:** * Experience working on Customer Loyalty, CRM, or customer engagement platforms. * Experience in data analytics, data engineering, or data science roles or projects. * Strong communication skills, with the ability to work effectively with business stakeholders and technical teams. * Experience developing BI products, such as dashboards, reports, and self‑service analytics tools. * Familiarity with cloud platforms and data warehousing solutions (Snowflake, Azure). * Experience applying Material Design principles using frameworks such as Vuetify. * Exposure to or hands‑on experience with GitHub Copilot or other AI‑assisted development tools. * A mindset of continuous learning, adaptability, and staying current with industry best practices. * Ability to work independently while thriving in a collaborative, cross‑functional environment. * Experience working in Agile/Scrum environments. Strong collaboration skills, intellectual curiosity, adaptability, and a commitment to continuous learning. * **WHAT'S IN FOR YOU:** * Benefits that go beyond Mexican labor law, ensuring your well\-being and peace of mind. * A collaborative and inclusive work environment where your contributions are valued. * Opportunities for continuous professional growth and skill development through training, mentoring, and challenging projects. * Access to cutting\-edge tools, resources, and a supportive team to help you excel. The chance to work with a global, innovative company shaping the future in its industry. * \#LI\-AA1 \#LI\-Hybrid Resideo Technologies has announced its intention to spin off ADI Global Distribution and establish it as a separate, publicly traded company. Under this plan, ADI will continue its role as a leading global wholesale distributor serving commercial and residential markets, while Resideo will retain its manufacturing and product\-solutions business. Upon separation, both companies will operate independently to better serve their respective markets and customers. The spin\-off is currently targeted for completion in the second half of 2026, subject to customary conditions. Resideo is a $6\.76 billion global manufacturer, developer, and distributor of technology\-driven sensing and control solutions that help homeowners and businesses stay connected and in control of their comfort, security, energy use, and smart living. We focus on the professional channel, serving over 100,000 contractors, installers, dealers, and integrators across the HVAC, security, fire, electrical, and home comfort markets. Our products are found in more than 150 million residential and commercial spaces worldwide, with tens of millions of new devices sold annually. Trusted brands like Honeywell Home, First Alert, and Resideo power connected living for over 12\.8 million customers through our Products \& Solutions segment. Our ADI \| Snap One segment spans 200\&\#43; stocking locations in 17 countries, offering a catalog of over 500,000 products from more than 1,000 manufacturers. With a global team of more than 14,000 employees, we offer the opportunity to make a real impact in a fast\-growing, purpose\-driven industry. Learn more at www.resideo.com . At Resideo, we bring together diverse individuals to build the future of homes. Resideo is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status. For more information on applicable U.S. equal employment regulations, refer to the "EEO is the Law" poster , "EEO is the Law" Supplement Poster and the Pay Transparency Nondiscrimination Provision . Resideo complies with applicable equal employment laws in all countries where we do business. For more information on how we process your information in the job application process, please refer to Recruitment Privacy Notice . If you require a reasonable accommodation to apply for a job, please use Contact Us form for assistance.