Description
Job Summary:
We are seeking a receptionist for an automotive dealership, responsible for customer service, database management, and general sales support, ensuring a welcoming and well-organized experience.
Key Highlights:
1. Personalized customer and supplier service
2. Database management and document control
3. Key support to the Sales department
**AUTOMOTIVE DEALERSHIP SEEKING TALENT LIKE:**
**"RECEPTIONIST"**
**REQUIREMENTS:**
Bachelor's degree in Business Administration or related field (recent graduates welcome)
**OBJECTIVE:**
Ensure that customers visiting the business unit are warmly welcomed, properly served, and registered in the customer management system according to brand guidelines and policies.
**EXPERIENCE:**
· Customer and supplier service
· Telephone switchboard operation
· Database management
**RESPONSIBILITIES:**
· Receive and attend to customers in a personalized and timely manner
· Offer and prepare complimentary beverages for customers
· Answer phone calls and route them to respective departments within the dealership
· Schedule appointments and follow-ups
· Enter customer information into the system
· Cleanse and maintain the database
· Conduct customer satisfaction surveys
· Validate and schedule invoices for payment
· Manage filing and document control
· Provide general support to the Sales department
**Interested candidates who meet the profile are invited to apply through this channel with an updated CV**
Employment type: Full-time
Work location: On-site