Technical Support Assistant

Description

Job Summary: Elektron is seeking a Technical Support Specialist to handle service tickets, perform maintenance, and provide support for computer equipment, printers, and switches. Key Highlights: 1. Dynamic role in technical support and equipment maintenance. 2. Opportunity to work with diverse information technologies. 3. Possibility of travel for national technical support. Elektron, an electrical materials distribution company, is looking for your talent as: *Technical Support Specialist* **Job Location:** Plan de San Luis, Conjunto Estrella, León de los Aldama, Gto. **Responsibilities:** * Handle user service tickets * Preventive and/or corrective maintenance of computer equipment * Inspect equipment for hardware or software damage * Remote support for equipment * Replacement of computers and mobile phones * Switch support * Printer installation and support * Warranty administration **Requirements:** * Minimum 2 years of experience as **Computer Technical Support, Information Security**, or related field * Completed Bachelor’s degree in **Systems / Informatics** * **Willingness to travel** outside the state **We Offer:** * **$15,000 gross monthly salary** * Weekly payment ($2,700\) * Statutory benefits * Savings fund * Life insurance * Profit-sharing payment * Telephone and computer equipment **If you meet the requirements, what are you waiting for to apply!** Employment Type: Full-time Salary: $2,600\.00 \- $2,680\.00 per week Benefits: * Salary increases * Savings box * Free parking * Life insurance * Free uniforms Application Question(s): * How long does it take you to reach our corporate office? (Blvd. Adolfo López Mateos, Col. El Coecillo) * Do you have technical support experience? How long? * Are you available to travel outside Guanajuato? (Provide national-level support) * Do you agree with our economic offer? ($2,750 net weekly) Education: * Completed Bachelor’s degree (Mandatory) Workplace: On-site employment