Indeed
Junior Technical Support and Development
**Company**
Pixel Universe
**Location**
CDMX
**Job Summary**
We are looking for a responsible person to manage the operation, technical support, and technological evolution of Pixel Universe. Their primary function is to ensure the proper functioning of the systems that constitute the immersive experience, as well as to participate in the development and implementation of new technologies and interactive systems, with a special focus on video games.
This is a technical–operational role with direct exposure to daily operations and development projects.
**Compensation**
\- Base salary: $10,000 \- $12,000 MXN per month, depending on experience.
\- Benefits
**Responsibilities**
* Powering on, powering off, and ensuring correct operation of the experience and associated systems.
* Daily technical support and incident resolution.
* Preventive and corrective maintenance of equipment and systems.
* Monitoring hardware and software status.
* Providing basic technical procedure training to operational staff.
* Coordinating with the Operations team to ensure service continuity and quality.
* Implementing new technologies.
* Developing systems focused on video games and interactive experiences.
* Providing technical support during special events and corporate group visits.
* Planning and timely procurement of backup hardware.
* Coordinating with external and internal IT vendors.
* Keeping the tools and storage area organized and clean.
**Requirements**
\- Preferred education: Bachelor’s degree in Video Game Engineering, Video Game Development, Digital Animation, Computer Science, Computational Technologies, or related field.
Technical knowledge:
* Basic hardware, software, and networking.
* Technical problem diagnosis and resolution.
* Programming in at least one of the following languages: Python, C\+\+, Java or similar.
* Basic to intermediate use or knowledge of: Unity, TouchDesigner, Resolume Arena.
**Schedule and Work Mode**
Monday to Friday, 11:00 AM to 8:00 PM, onsite at Pixel Universe facilities.
**Why Join Pixel Universe?**
* Work in an environment centered on immersive experiences and interactive technology.
* Real involvement in both operations and development.
* Opportunity for hands-on learning in systems, video games, and interactive experiences.
Job type: Full-time
Salary: $10,000\.00 \- $12,000\.00 per month
Work location: Onsite employment

Maximino Ávila Camacho 474, De Los Deportes, Benito Juárez, 03710 Ciudad de México, CDMX, Mexico
$MXN 10,000-12,000/year