Job Summary: Fast-net is seeking a Control Room Agent to connect individuals and businesses with agile, reliable, and secure technological solutions. Key Highlights: 1. Manage personnel and work under targets 2. Resolve conflicts and attend to customers 3. Knowledge of social media and teamwork **JOIN OUR TEAM.** **Fast\-net** is a company dedicated to providing high-speed, symmetrical, fiber-optic internet, focused on connecting individuals and businesses with agile, reliable, and secure technological solutions, including specialized technical support and proactive monitoring to maximize productivity and user experience. We are seeking a Control Room Agent: * Must comply with a rotating schedule (morning, day, and evening shifts) * Basic knowledge of Excel * Database management * Data filing and entry * Leadership * Personnel management * Social media knowledge * Working under targets * Conflict resolution * Customer service and attention * Teamwork Bachelor’s degree or high school diploma in Business Administration, Accounting and Finance, Computer Science, Systems, or related fields. Position Type: Full-time, Indefinite-term Benefits: * Employee discount * Option for an indefinite-term contract * Referral program Work Location: On-site employment