Admissions Assistant

Description

Position Summary: Hospital Médica Tabasco is seeking an administrative assistant for the admissions area with experience in customer service and cash handling to perform administrative tasks. Key Highlights: 1. Key administrative role in hospital admissions and patient care. 2. Comprehensive management of admissions, discharges, collections, and billing. 3. Interdepartmental collaboration to optimize processes. Hospital Médica Tabasco invites you to join our outstanding team as an Admissions Administrative Assistant—if you meet the profile, apply now! **Experience** * Customer service (6 months). * Cash handling. * Proficiency with PCs and Microsoft Office suite. * Administrative activities. **Competencies** * Teamwork. * Attention to detail. * Conflict resolution. * Strong verbal communication skills. * Positive attitude. * Ability to work under pressure. * Integrity. ***Notes: Flexible availability of working hours. Ability to resolve contingent situations during shift. Professional appearance.*** **General Position Conditions** · Available schedule: Afternoon shift: Monday to Friday and Sundays, 2:00 PM to 10:00 PM. **Dress Code:** · Men: Logo shirt, dark dress pants, black shoes, short hair. · Women: Logo blouse, dark dress pants, black shoes, subtle makeup and jewelry. **Main Responsibilities** * Patient admissions and discharges. * Collection, review, and reporting of patient, insurer, and institutional accounts. * Recording of consumables. * Billing and preparation of REP (Patient Expense Reports). * Document filing. * Providing information and quotations for our services to physicians and the general public (e.g., maternity packages, cesarean deliveries, surgeries, hospital tours, etc.). * Email administration; control and scheduling of surgical procedures and consultations. * Follow-up on matters related to institutions and insurers. * Support for attending physicians, patients, and their families. * Shift handover to colleagues (administrative progress and pending items, documentation, patient accounts, scheduling information, etc.). * Submission of daily cash reports and collected patient funds to management. * Submission of incident reports, updates, and activities performed during the shift. * Various administrative tasks as assigned. * Attendance at monthly departmental meetings, as well as courses or training sessions when scheduled. * Collaborative administrative work with other departments to ensure smooth process continuity. * Participation in and adoption of a quality management system–based workplace culture. **Evaluation Criteria** * Zero user complaints. * Accuracy in cash reconciliation. * Ability to resolve conflicts during shift. * Attendance at courses, training sessions, and monthly meetings. * Completion of full shift handover process. * Adherence to institutional policies, as well as to processes and guidelines of our quality management system. Employment Type: Full-time Salary: $9,452.00 per month Work Location: On-site employment