Job Summary: We are seeking Engineers with experience in technical support, maintenance, user assistance, and information security to resolve hardware and software incidents. Key Highlights: 1. Life and Career Plan 2. Continuous Training 3. Free English Classes We are seeking Engineers across various regions of the Mexican Republic · Technical degree in Systems or incomplete degree in Systems Engineering or related IT field. · Minimum 1 year of experience in technical support, maintenance, user assistance, and information security. · Perform preventive and corrective maintenance on computers and printers. · Knowledge of ticketing systems, networks, and backups. · Provide user assistance via ticketing tools. · Resolve hardware and software incidents on desktop equipment. · Install applications, system images, and Windows operating systems. · Perform data backups. · Knowledge of VPN networks. Additional Benefits and Perks: - · Life and Career Plan, Continuous Training. · Travel Allowance · Statutory Benefits · Free English Classes Employment Type: Full-time, Indefinite Term Salary: $10,000.00 - $11,000.00 per month Benefits: * Option for an indefinite-term contract * Company-provided mobile phone Education: * Incomplete or ongoing higher technical degree (Preferred) Experience: * Technical Support: 1 year (Mandatory) Language: * English (Preferred) Work Location: On-site employment