El Cazadero Testing & Quality Assurance Job Listings

Indeed

Quality Manager

**Your contribution:** * Responsible for leading department initiatives through a collaborative team effort to fulfill customer requirements, team building and training. * Prepare, manage and control the department budget that meets or exceeds plant goals and objectives. * Control and report out on all departmental KPI’s * Develop and maintain procedural systems in accordance with low * Participate and support in Continuous Improvement Activities * Serve as liaison between local Plant and Division Quality Departments. * Track and maintain quality related costs. * Responsible for coordinating investigations and responses to customer complaints and corrective action system. Oversee Quality Audit Process across all layers (process, product, system, customer, etc) * **Your profile:** * Professional experience in the role or similar: strong experience in the field, \+ 7 years * Management experience: preferably in multinational context, with similar dimensions. * Experience in manufacturing industry, lean manufacturing, systems implementation. * Languages: English Education Level: Engineer degree * **Why work for Epta** At Epta, we believe our employees are the driving force behind our success. That’s why we offer a thoughtful range of perks designed to inspire, support, and celebrate our team every step of the way. Join Epta in this permanent role, where you'll experience a great blend of new technologies and a modern workplace culture. We take development opportunities seriously! Take part in a variety of training through our Epta Academy and external training partners. Epta offers the opportunity for remote work whenever possible, along with providing the necessary technical equipment. Balance work and personal life perfectly with our flexible working hours. Give back more than we receive: Join our volunteering activities and help make the world a better place. **Our story** We at the Epta Group are a dynamic and growing international company, delivering cutting\-edge commercial refrigeration solutions that impact everyday life—from ensuring fresh food in supermarkets to keeping the perfect chill in your favorite café. Our global network includes manufacturing facilities, sales entities and service organizations —all working together to provide sustainable and innovative solutions. We support customers in their green transition and support them as a fully integrated provider, from the layout of the store to the after\-sales support. With over 8,000 employees, Epta fosters an environment of continuous development. We offer career growth, extensive training, and the opportunity to thrive in a company where every challenge is a chance to create value and inspire our people. Guided by our values, we are committed to professional excellence, sustainability, and innovation in every aspect of our work. We welcome applications from all individuals, regardless of gender, race, ethnicity, religion, sexual orientation, disability, parental status, or social origin. At Epta, your unique perspective is what keeps us innovative and cool.

Cantera 106, INFONAVIT Pedregoso, 76806 San Juan del Río, Qro., Mexico

Negotiable Salary

Indeed

Quality Supervisor

Descripción general: ### **Supervisor de Calidad** Ubicación: San Juan del Río, Querétaro#### **Por qué existe este puesto** Fabricar piezas sin errores no es magia: es método, control y gente que sabe lo que hace. Aquí es donde entras tú. Serás la persona que mantenga la calidad bajo control y evite que los problemas lleguen al cliente.#### **El trabajo en pocas palabras** Supervisarás los procesos de inspección, coordinarás a tu equipo y te asegurarás de que los productos cumplan con los estándares. Habrá reportes, indicadores y planes de mejora. También tendrás que moverte entre turnos, porque la calidad no duerme. Responsabilidades:#### **Lo que harás** * Supervisar inspecciones y procesos de control dimensional. * Gestionar personal, recursos y tiempos. * Controlar producto no conforme y ejecutar planes de mejora. * Elaborar reportes y mantener indicadores visuales actualizados. * Coordinar acciones de contención para evitar escapes de calidad. * Colaborar con producción, ingeniería, mantenimiento y cadena de suministro. Requisitos: #### **Lo que buscamos en ti** * Ingeniería Industrial o carrera afín. * Experiencia mínima de 1 año en inspección o supervisión. * Conocimiento en manufactura esbelta y mejora continua. * Manejo avanzado de Excel, Word y PowerPoint. * Liderazgo sólido y buena comunicación. * Capacidad para trabajar en equipo y bajo presión, con actitud positiva. #### **Será un plus si tienes** * Experiencia en inspección dimensional (Laser Gauge, escáner, inspección final). * Conocimiento en gestión de inventarios y métodos de empaque. #### **Lo que ofrecemos** * Trabajo estable en San Juan del Río. * Disponibilidad para supervisar los 3 turnos (sí, es parte del reto). * Beneficios competitivos y un equipo que sabe lo que hace. **Morgan Advanced Materials** es una empresa con una rica historia e innovación. Fundada en el Reino Unido en 1856, hemos crecido hasta convertirnos en una organización global con 70 instalaciones en 18 países. Nuestro modelo de servicio a nuestros clientes donde los necesitan ha dado lugar a una gama diversificada de productos que aprovecha nuestra experiencia incomparable en materiales cerámicos y de carbono, la cual utilizamos para resolver problemas complejos para nuestros clientes en una amplia variedad de mercados. Somos una organización impulsada por un propósito. Nuestro propósito es utilizar materiales avanzados para hacer del mundo un lugar más sostenible y mejorar la calidad de vida. Cumplimos ese propósito mediante los productos que fabricamos y la forma en que los fabricamos. El negocio de **Cerámicas Técnicas** de Morgan Advanced Materials diseña materiales cerámicos funcionales y estructurales de alto rendimiento, componentes y subconjuntos para abordar desafíos técnicos específicos de los clientes. **Datos clave:** Ingresos de 1.100,7 millones de libras esterlinas (2024), aproximadamente 8.000 empleados, fabricación en más de 20 países y una cartera global de clientes. Una empresa pública del Reino Unido con sede central en Windsor, Berkshire, Reino Unido. Cotiza en la Bolsa de Valores de Londres; miembro del índice FTSE 250. Morgan Advanced Materials es un empleador que ofrece igualdad de oportunidades. Nos comprometemos a crear un entorno inclusivo para todos los empleados y solicitantes. No discriminamos por raza, religión, género, orientación sexual, identidad de género, edad, discapacidad, origen nacional, condición de veterano ni ningún otro estatus protegido por la ley. Ind\-1

Fulton 20, Valle de Oro, 76800 San Juan del Río, Qro., Mexico

Negotiable Salary

Team Leader - Production64843822057987122

Indeed

Team Leader - Production

Execution of the shift production plan, management of resources under their responsibility, ensuring required behaviors according to PPG Way principles, operational excellence systems, quality, and safety. ### **RESPONSIBILITIES** * Ensure compliance with the production program per shift, review priorities, and oversee execution by the team of reactor and packaging operators. * Ensure adherence to operating procedures. * Maintain process flow, address and communicate deviations that occur during the shift. * Perform shift handover between supervisors, ensuring continuity of established actions. * Comply with safety standards during execution. * Keep records updated and ensure correct consumption of production batches. * Implement operational excellence tools, monitor indicators, ensure behaviors during the shift, and drive maturity of the EAD under responsibility. * Act as a direct leader for engagement with production operators, providing continuous feedback. ### **REQUIREMENTS** * Chemical Engineering degree, recent graduate (maximum 3 years). * Self\-motivated with a results\-oriented approach. * Strong interpersonal and communication skills. Organizational and leadership abilities. * English language (preferred). **About us:** Here at PPG we make it happen, and we seek candidates of the highest integrity and professionalism who share our values, with the commitment and drive to strive today to do better than yesterday – everyday. **PPG: WE PROTECT AND BEAUTIFY THE WORLD™** Through leadership in innovation, sustainability and color, PPG helps customers in industrial, transportation, consumer products, and construction markets and aftermarkets to enhance more surfaces in more ways than does any other company. To learn more, visit www.ppg.com and follow @ PPG on Twitter. **The PPG Way** Every single day at PPG: **We partner with customers to create mutual value.** **We are "One PPG" to the world.** **We trust our people every day, in every way.** **We make it happen.** **We run it like we own it.** **We do better today than yesterday – everyday.** PPG provides equal opportunity to all candidates and employees. We offer an opportunity to grow and develop your career in an environment that provides a fulfilling workplace for employees, creates an environment for continuous learning, and embraces the ideas and diversity of others. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, color, creed, religion, national origin, age, disability status, marital status, veteran status, sexual orientation, gender identity or expression. If you need assistance to complete your application due to a disability, please email recruiting@ppg.com. PPG values your feedback on our recruiting process. We encourage you to visit Glassdoor.com and provide feedback on the process, so that we can do better today than yesterday. Benefits as pension plan, bonuses, insurance will be discussed with you by your recruiter during the hiring process. PPG pay ranges and benefits can vary by location which allows us to compensate employees competitively in different geographic markets. PPG considers several factors in making compensation decisions including, but not limited to, skill sets, experience and training, qualifications and education, licensure and certifications, and other organizational needs. Other incentives may apply. Our employee benefits programs are designed to support the health and well\-being of our employees. Any insurance coverages and benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.

Hermenegildo Galeana 50, Centro, 76800 San Juan del Río, Qro., Mexico

Negotiable Salary

Process Engineer (f/m/d)-164840952019969123

Indeed

Process Engineer (f/m/d)-1

Vibracoustic is a leading global automotive supplier, providing customized solutions that add comfort to mobility by reducing noise and vibration in vehicles. As part of the Freudenberg Group, we foster an innovative and forward\-thinking mindset. We are looking for proactive and entrepreneurial team players who are curious, and motivated to grow. At Vibracoustic, you will enjoy a safe and collaborative environment and global opportunities. Ready to drive comfort with us? Queretaro On\-Site Vibracoustic de México S.A. de C.V. You support our team as PROCESS ENGINEER (F/M/D)\-1 Responsibilities * Established the production standard methods for current proces according to the process floe diagram and control plan, integrating the 4M's (Material, Machine, Method and Main). * Supports the training processes to achieve the training shedule according to the established standard. * Develops and maintains updated the necesary documents to establish the production standard (SOP, procedures, Forms, etc.). * Assist the production department to solve the process issues that effect the main KPI in the areas of Safety, Quality, Delivery and Cost (SQDC) by evaluating the 4M's \+ 2M's. * Assist the quality department in solving issues and develop imporvement activities that coming from internal and external sources. * Assist the maintenance department in solving issues, search and implement improvement activities on machines and/or production equipment. * Confirms that the BOM is met and submit periodic recommendations and/or changes of is needed to keep updated the material comsumption. * Established and/or participates in continuos improvement projects (Kaisen, Lean system, VPS, projects, 6 sigma, etc). * the plant. Qualifications * Technician or graduate in Mechanical, Industrial or similar Engineering. T * 3 or more years experience on the manufacturing processes, preferably in chemical industruies, or rubber molding. Assembly processes and automation of stations, programing of PLC, Robots or Cobots. * Process Engineering Process Map, Lean methodology (VPS Tools basic), Manufacturing process principles (assembly or mixing or bonding or plastic or MCU or curing). Manufacturing Process (process design, specification book and process release). IATF 16949, Core Tools, AMEF and interpretation of drawing GD\&T and basic knowledges in ISO 14001, 50001 and 45001\. Some of your Benefits Health Insurance Vacation Personal Development Diversity \& Inclusion Family Insurance Plan Click here to go directly to our career page. Drive your career! The Freudenberg Group is an equal opportunity employer that is committed to diversity and inclusion. Employment opportunities are available to all applicants and associates without regard to race, color, religion, creed, gender (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity or expression, national origin, ancestry, age, mental or physical disability, genetic information, marital status, familial status, sexual orientation, protected military or veteran status, or any other characteristic protected by applicable law. Additional Information David Alpizar ext.david.alpizar@freudenberg.com

Cantera 106, INFONAVIT Pedregoso, 76806 San Juan del Río, Qro., Mexico

Negotiable Salary

Indeed

Electric Technician

MAGNET is a telecommunications company with over 22 years of experience in the market. We specialize in the design, implementation, and maintenance of data centers and other critical facilities. We transform conventional spaces into intelligent environments and offer advanced solutions in infrastructure management and automation. Join Our Great Family as: **Electric Technician** **Requirements:** Education: Technical degree in Electricity or related field (General High School diploma acceptable) Availability to work flexible hours **Skills:** * Installation of mounting accessories for conduits on floors, at heights, and on walls. * Installation of conduit piping and mesh-type or solid-bottom cable trays. * Knowledge of electrical installations (medium and low voltage) and current regulations. * Electrical wiring installation, connection, and assembly of medium and low voltage panels. * Ability to interpret electrical blueprints and single-line diagrams. * Proficiency in using hand tools and electrical measuring instruments (multimeter, phase sequence tester, etc.) **We Offer:** **Statutory Benefits** **Direct employment contract with the company** **Option for indefinite contract after probation period** Job type: Permanent Salary: $15,000.00 - $18,000.00 per month Benefits: * Option for indefinite contract Experience: * Electrical maintenance: 1 year (Desirable) Work location: On-site

GQC7+PH San Antonio la Galera, Qro., Mexico

$MXN 15,000-18,000/year

Indeed

Warehouse Associate

Job Title: Warehouse Associate Location: Querétaro Department: Warehouse/Logistics Reports To: Warehouse Supervisor Job Summary: The Warehouse Associate at Mold Masters is responsible for accurately receiving, storing, issuing, and managing materials and supplies within the warehouse. This role ensures precise inventory control, maintains organized storage areas, and supports overall warehouse efficiency, safety, and data integrity through effective ERP system management. The Warehouse Associate collaborates closely with the Warehouse Supervisor and logistics team to facilitate smooth operations, including courier coordination and shipment handling. Key Responsibilities:* Receiving \& Inspection: Receive, inspect, and record incoming materials and supplies, verifying quantities and quality against purchase orders and delivery notes, and inputting data into the ERP system. * Storage \& Organization: Store materials in designated locations, ensuring proper handling, storage conditions, and adherence to safety standards. Maintain a clean, organized storage environment for easy access and inventory accuracy. * Issuance \& Distribution: Issue materials and supplies to production, maintenance, or other departments as required, maintaining accurate records within the ERP system. * Inventory Control: Conduct regular cycle counts, physical inventories, and reconcile discrepancies promptly to ensure inventory accuracy. * ERP System Management: Update and maintain accurate inventory data within the ERP system, including receipts, issues, stock levels, and location tracking. * Courier \& Logistics Coordination: Assist in scheduling and coordinating courier pickups and deliveries, tracking shipments, and resolving any issues related to transportation. * Safety \& Compliance: Follow safety protocols during material handling, loading, and unloading activities to prevent damage and accidents. * Material Handling \& Documentation: Properly handle, store, and document hazardous or sensitive materials, ensuring compliance with safety and quality standards. * Reporting \& Documentation: Maintain accurate records of inventory movements, damaged or expired materials, and shipment documentation. * Support \& Collaboration: Assist warehouse team in maintaining a safe, clean, and organized environment. Support loading/unloading activities as needed. * Continuous Improvement: Contribute to process improvements in inventory management, storage practices, and warehouse workflows. * Packaging and Labeling: Prepare items for shipment by packaging, labeling, and ensuring proper documentation for outgoing goods. * Equipment Maintenance: Perform routine checks and basic maintenance on warehouse equipment such as forklifts, pallet jacks, and shelving units to ensure safety and operational efficiency. * Order Picking: Select and gather items from storage based on order requirements, ensuring accuracy and timeliness. * Loading \& Unloading: Assist in loading and unloading trucks, ensuring materials are handled safely and efficiently. * Stock Replenishment: Restock shelves and storage areas regularly to prevent stockouts and ensure availability of materials. * Waste Management: Manage waste disposal and recycling processes in accordance with safety and environmental standards. * Training \& Safety Compliance: Participate in safety training sessions and ensure compliance with all safety regulations and procedures. * Documentation of Damaged Goods: Identify, document, and report damaged or expired materials for proper disposal or return. * Inventory Optimization: Suggest improvements for storage layout and inventory organization to maximize space utilization. * Assist with Audits: Support periodic warehouse audits and cycle counts to verify inventory accuracy. * Customer Service Support: Provide assistance to internal departments or external clients regarding inventory inquiries or shipment status. Qualifications:* High school diploma or equivalent. * 1\-2 years of experience in warehouse operations, inventory control, or stores management. * Basic proficiency with inventory management systems and ERP software. * Knowledge of warehouse equipment (e.g., forklifts, pallet jacks). * Strong organizational skills, attention to detail, and accuracy. * Ability to work effectively in a team environment. * Good communication skills. * Physical ability to lift and move materials as required. * Experience coordinating courier or transportation services is a plus. Education \& Experience:* High school diploma or equivalent. * Minimum of 1\-2 years of relevant warehouse or stores management experience. Who we are: Mold\-Masters is a global leader in the plastics industry. We design, manufacture, distribute, sell and service highly engineered and customized plastic processing equipment and systems. Our hot runners, temperature controllers, auxiliary injection and co\-injection systems are utilized by customers of all sizes in every industry, from small local manufacturers to large worldwide OEM manufacturers of the most widely recognized brands. Over the course of our 50\+ year history, we've built our reputation on delivering the best performance through our broad range of innovative technologies that optimize production to enhance molded part quality, increase productivity and lower part cost. Unlock your operations' full potential with Mold\-Masters. Mold\-Masters is an Operating Company of Hillenbrand. Hillenbrand (NYSE: HI) is a global industrial company that provides highly\-engineered, mission\-critical processing equipment and solutions to customers in over 100 countries around the world. Our portfolio is composed of leading industrial brands that serve large, attractive end markets, including durable plastics, food, and recycling. Guided by our Purpose — Shape What Matters For Tomorrow™ — we pursue excellence, collaboration, and innovation to consistently shape solutions that best serve our associates, customers, communities, and other stakeholders. To learn more, visit: www.Hillenbrand.com. EEO: The policy of Hillenbrand Inc. is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity/expression or veteran status. Additionally, Hillenbrand Inc. and our operating companies are committed to being an Equal Employment Opportunity (EEO) Employer and offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us at recruitingaccommodations@hillenbrand.com . In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying. At Hillenbrand, everyone is welcome to apply and "Shape What Matters for Tomorrow".

Cantera 106, INFONAVIT Pedregoso, 76806 San Juan del Río, Qro., Mexico

Negotiable Salary

Indeed

Quality Engineer

Working at Freudenberg: "We will wow your world!" This is our promise. As a global technology group, we not only make the world cleaner, healthier and more comfortable, but also offer our 52,000 employees a networked and diverse environment where everyone can thrive individually. Be surprised and experience your own wow moments. We at Freudenberg\-NOK Sealing Technologies run the business operations of Freudenberg Sealing Technologies (FST) in the Americas. Being part of the global Freudenberg Group, our company is a leading producer of advanced sealing technologies for automotive and general industries. Freudenberg\-NOK Sealing Technologies is a joint venture between Freudenberg and NOK Corp. in Japan, is headquartered in Plymouth, MI, operates more than 20 facilities and employs about 4,700 people across the Americas. Some of your Benefits Diversity \& Inclusion Vacation Paid Holidays Corporate Events Personal Development Queretaro On\-Site Freudenberg\-NOK Sealing Technologies de Mexico S.A. de C.V. You support our team as QUALITY ENGINEER Responsibilities * Maintain Excellence: Support the surveillance and execution of the Global Management System (GMS) through internal audits, ensuring FST achieves excellence. * Ensure Compliance: Effectively close non\-conformities to protect FST and its customers, preventing recurring issues. * Collaborate for Success: Work with various stakeholders to evaluate customer\-specific requirements related to the Quality Management System and Warranty, ensuring legal compliance. * Innovate Quality Strategies: Define and identify new quality strategies and system tools to support FST's sustainable success, especially when market requirements change or new business is acquired. * Drive Continuous Improvement: Seek opportunities to enhance the Global Quality Management System, directly impacting FST's profitability. * Monitor and Improve: Evaluate and analyze Quality Key Performance Indicators, guiding improvement projects to promptly react and avoid waste. * Ensure Compliance: Execute internal system and process audits to confirm compliance with international standards and FST requirements, identifying best practices within the organization. Qualifications * Bachelor’s Degree in Relevant Field; advanced degree preferred or compensating years of experience * Specified Years of Industry\-relevant professional experience * Relevant certifications, system experience, and training * Professional\-Level English language skills preferred * Communication \& Collaboration: Communicates clearly and concisely, while engaging proactively with colleagues at all levels of the organization. * Value for Customers: Anticipates, understands and meets internal/external customers’ needs and expectations. Develops solutions based on a customer centric approach. * Innovation: Drives and supports innovative ideas, while taking informed risks to seek and develop new or improved solutions. * Drive \& Execution: Proactively identifies what needs to be done and takes action. Explores new ways and pursues new opportunities. The Freudenberg Group is an equal opportunity employer that is committed to diversity and inclusion. Employment opportunities are available to all applicants and associates without regard to race, color, religion, creed, gender (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity or expression, national origin, ancestry, age, mental or physical disability, genetic information, marital status, familial status, sexual orientation, protected military or veteran status, or any other characteristic protected by applicable law. Additional Information Itzel Perez \+52 442 153 3283 Itzel.Perez@fnst.com

Cantera 106, INFONAVIT Pedregoso, 76806 San Juan del Río, Qro., Mexico

Negotiable Salary

GRAPHIC DESIGNER FOR PRE-PRESS64522294261121127

Indeed

GRAPHIC DESIGNER FOR PRE-PRESS

GRAPHIC DESIGNER FOR PRE\-PRESS San Juan del Rio, Qro.\- Infonavit la Paz A leading company in the advertising sector is seeking a graphic designer with production experience to perform pre\-press duties. REQUIREMENTS: * Bachelor's degree or technical diploma in graphic design (verifiable) * Experience in production areas within the print industry (minimum 6 months) * Knowledge and proficiency in Adobe and CorelDRAW software * High attention to detail * Availability to work rotating shifts * Age between 25 and 45 years RESPONSIBILITIES: * Review and preparation of high-resolution files for print samples * High attention to detail * Visual inspection of colorimetry * Voltage calibration and alignment of printing equipment * Preparation and adjustment of samples * General maintenance of printing equipment (equipment cleaning) * Preventive maintenance of printing equipment WE OFFER: * Weekly salary of $3,000\.00 net * Option for indefinite contract * Statutory benefits * After successful completion of the probation period, food vouchers and uniforms are provided Job type: Full-time, Indefinite duration Salary: $10,000\.00 \- $12,000\.00 per month Benefits: * Free uniforms * Food vouchers Workplace: On-site position

Álvaro Obregón 24, Banthi, 76804 San Juan del Río, Qro., Mexico

$MXN 10,000-12,000/year

Indeed

LIC. IN GASTRONOMY

We are looking for a passionate **Gastronomy and Culinary Techniques Teacher** with a strong enthusiasm for teaching and haute cuisine, practical experience in the culinary field, and a vocation for training future professionals in the industry. The selected candidate will be responsible for delivering theoretical and practical cooking classes, encouraging culinary creativity, and promoting experiential learning. Position type: Trial period Contract duration: 4 months Salary: Starting at $5,363.29 per month Work location: On-site employment

Hermenegildo Galeana 50, Centro, 76800 San Juan del Río, Qro., Mexico

$MXN 5,363/month

Indeed

Jr Flavourist

**About Kerry** Kerry is the world's leading taste and nutrition company for the food, beverage and pharmaceutical industries. Every day we partner with customers to create healthier, tastier and more sustainable products that are consumed by billions of people across the world. Our vision is to be our customers' most valued partner, creating a world of sustainable nutrition. A career with Kerry offers you an opportunity to shape the future of food while providing you opportunities to explore and grow in a truly global environment.**About the role** Responsible for formulating flavors independently or under the guidance of more experienced flavorists. Must have completed Kerry's internal flavorist training program of at least 3 years. This role contributes to the technical development of flavors, ensuring their stability and regulatory compliance, and collaborating closely with multifunctional teams.**Key responsibilities** * Formulate flavors, ensuring their stability in food and beverage applications and processes. * Collaborate closely with all EUMs within Kerry. * Participate in technical presentations to customers. * Conduct organoleptic studies and tests on raw materials as part of ongoing training. * Apply knowledge of regulatory and labeling requirements relevant to flavors. * Support senior flavorists in internal and external projects. * Participate in sensory panels and other development activities. * Continuously study and learn about flavor chemistry. **Qualifications and skills** * Preferred academic background: Chemistry, Chemical Engineering, Pharmaceutical Chemistry * Minimum 3 years of practical experience in flavor formulation and development. * Basic to intermediate knowledge of Kerry technologies and EUM applications. * Experience in formulation and process scaling (spray dry, emulsions, etc.). * Critical thinking, influence, and organizational understanding. * Highly developed sense of smell and taste. * Knowledge of sensory descriptors and composition of natural materials (EO, extracts, etc.). * Solid foundation in applied organic and food chemistry. * Knowledge of regulations applicable to flavors. * Good mathematical skills.

Hermenegildo Galeana 50, Centro, 76800 San Juan del Río, Qro., Mexico

Negotiable Salary

Customer Service Analyst643156949754901210

Indeed

Customer Service Analyst

Job Description Mold\-Masters is seeking a dedicated and detail\-oriented Customer Service Analyst to join our team. The successful candidate will be responsible for analyzing customer interactions, identifying areas for service improvement, and ensuring a high level of customer satisfaction. This role involves collaboration with Sales, Technical support, and Logistics teams to deliver exceptional service experiences. Key Responsibilities* Monitor and analyze customer service metrics to identify trends and areas for improvement. * Provide detailed reports on customer feedback, complaints, and service issues. * Collaborate with cross\-functional teams to resolve customer inquiries and complaints efficiently. * Develop and recommend strategies to enhance customer satisfaction and loyalty. * Maintain accurate records of customer interactions and issue resolutions. * Support the onboarding and training of customer service staff. * Ensure compliance with company policies and standards. * This role is a temporary position to cover a long\-term leave of absence of 6 months. Qualifications* Bachelor's degree in Business Administration, Marketing, Communications, or a related field. * 2 \- 5\+ years of experience in customer service, customer support, or a related analytical role. * Experience in a manufacturing or technical environment is a plus. * Demonstrated ability to analyze customer data and provide actionable insights. * Proven track record of improving customer satisfaction metrics. * Experience with SAP is a plus. * English language Intermediate or Advanced skill. Hard Skills* Proficiency in Customer Relationship Management (CRM) software and MS Office Suite. * Strong analytical skills with the ability to interpret data and generate insights. * Excellent written and verbal communication skills. * Knowledge of customer service principles and best practices. * Basic understanding of manufacturing or technical products (preferred but not mandatory). Soft Skills* Strong problem\-solving and critical\-thinking abilities. * Exceptional interpersonal and communication skills. * Ability to work independently and as part of a team. * High attention to detail and organizational skills. * Adaptability and resilience in a fast\-paced environment. * Customer\-centric attitude with a focus on continuous improvement. \#LI\-AS1 Who we are: Mold\-Masters is a global leader in the plastics industry. We design, manufacture, distribute, sell and service highly engineered and customized plastic processing equipment and systems. Our hot runners, temperature controllers, auxiliary injection and co\-injection systems are utilized by customers of all sizes in every industry, from small local manufacturers to large worldwide OEM manufacturers of the most widely recognized brands. Over the course of our 50\+ year history, we've built our reputation on delivering the best performance through our broad range of innovative technologies that optimize production to enhance molded part quality, increase productivity and lower part cost. Unlock your operations' full potential with Mold\-Masters. Mold\-Masters is an Operating Company of Hillenbrand. Hillenbrand (NYSE: HI) is a global industrial company that provides highly\-engineered, mission\-critical processing equipment and solutions to customers in over 100 countries around the world. Our portfolio is composed of leading industrial brands that serve large, attractive end markets, including durable plastics, food, and recycling. Guided by our Purpose — Shape What Matters For Tomorrow™ — we pursue excellence, collaboration, and innovation to consistently shape solutions that best serve our associates, customers, communities, and other stakeholders. To learn more, visit: www.Hillenbrand.com. EEO: The policy of Hillenbrand Inc. is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity/expression or veteran status. Additionally, Hillenbrand Inc. and our operating companies are committed to being an Equal Employment Opportunity (EEO) Employer and offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us at recruitingaccommodations@hillenbrand.com . In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying. At Hillenbrand, everyone is welcome to apply and "Shape What Matters for Tomorrow".

Cantera 106, INFONAVIT Pedregoso, 76806 San Juan del Río, Qro., Mexico

Negotiable Salary