VIP Technical Support Engineer

Description

Job Summary: We are seeking Systems or IT Engineers with experience in technical support, maintenance, user support, and information security. Key Highlights: 1. Life and Career Plan, Continuous Training 2. Free English Classes 3. VIP Client Interaction We are looking for Engineers across various regions of the Mexican Republic. · Degree in Systems or related IT field. · Minimum 3 years of experience in technical support, maintenance, user support, and information security. · Perform preventive and corrective maintenance on computers and printers. · Knowledge of ticketing systems, networks, and backups. · Provide user support via ticketing tools. · Resolve hardware and software incidents on desktop equipment. · Install applications, system images, and Windows operating systems. · Perform data backups. · Knowledge of VPN networks. . VIP Client Interaction. Additional Benefits and Perks: \- · Life and Career Plan, Continuous Training. · Travel Allowance Payment · Statutory Benefits . Free English Classes Position Type: Full-time, Indefinite Term Salary: $15,000\.00 \- $20,000\.00 per month Benefits: * Option for indefinite-term contract * Company-provided mobile phone Education: * Incomplete or ongoing Higher Technician degree (Preferred) Experience: * Technical Support: 1 year (Mandatory) Language: * English (Preferred) Work Location: On-site employment