Job Summary: We are seeking a Field Technical Support specialist for Querétaro-Juquirilla, responsible for the installation, maintenance, and diagnosis of computer and telecommunications equipment. Key Highlights: 1. Experience in hardware and software technical support. 2. Network infrastructure maintenance and monitoring. 3. Company training and tools. Are you looking for an excellent career opportunity? Join us as a Field Technical Support specialist for Querétaro-Juquirilla. · Job Requirements: Education in the field of Computer Science that qualifies you for technical support functions. Minimum 6 months of experience as a Technical Support specialist. Job Responsibilities: Planning of on-site technical support visits. Driving a standard vehicle with a valid driver's license. Operating system updates, installations, and replacements at point-of-sale locations. Equipment updates and installations at point-of-sale locations. Peripheral installation and support. Diagnosis and resolution of internet connection failures, including reporting to service providers. CCTV installation and support. Installation and support of telecommunications equipment (router, switch, access point). Preventive maintenance of installed devices. Recording all activities in the mobile app. Required Knowledge: Basic networking knowledge. Hardware repair. Daily software and hardware support for end users. At the server level: maintaining server hardware and software, including maintenance and monitoring of their integration with the network (switches, routers, firewalls, etc.), as well as proper configuration of network services provided by servers. Benefits and Additional Perks: Statutory benefits. Training. Company-provided tools. Per diems. Rotating shifts. Apply through this channel and we will contact you shortly!. -Requirements- Minimum Education: Upper Secondary Education - Professional Technical Education years of experience Keywords: support, support, support, technologist, technician, tech, technician, technology, technology, technologist, field, territory