Support Engineer

Description

Job Summary: Support Engineer responsible for installations, preventive and corrective maintenance of electromechanical machines, and ensuring customer satisfaction. Key Highlights: 1. Proactive technical support role for electromechanical machines. 2. Focus on customer satisfaction and responsiveness to customer requirements. 3. Opportunity for recent graduates or those with limited experience. Giesecke & Devrient Mexico is a Great Place to Work; we place great importance on diversity and recognize it as part of our organizational culture. We are committed to providing equal opportunities across all our processes and do not discriminate based on gender, age, disability status, sexual orientation or preference, gender identity, religion, health condition, pregnancy, race, place of origin, language or dialect, appearance, skin color, opinions, social or family status, marital status, or any other factor that undermines human dignity. We value people for their talent. Join our team as a Support Engineer! **Job Purpose:** Perform installations as well as preventive and corrective maintenance on electromechanical machines. Maintain a high level of customer satisfaction through proactive responsiveness to customer requirements. **Requirements:** · Bachelor's degree in Electromechanical Engineering, Electronics Engineering, or related field. · Recent graduates or 1–3 years of experience. · Availability to provide support across various locations. · Ability to effectively respond to customer needs. **Required Knowledge:** · Maintenance of automated equipment (mechanical, pneumatic, and electronic). · Networks. · Proficiency with Microsoft Office Suite. · Inventory management. · ERP system usage. **We Offer:** The financial offer is determined based on an analysis of your current income and competencies, always aiming to make it attractive for you. 30 days of year-end bonus (aguinaldo). 61% vacation premium in the first year. Vacation time in accordance with applicable law. Savings fund. Grocery vouchers. Travel allowance. Salary: $18,000\.00 per month. Workplace: On-site employment.