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Damián Carmona 10, Centro, 76020 Santiago de Querétaro, Qro., Mexico","infoId":"6475022549811312","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Customer Service Agents - Semibilingüe - Qro","content":"**Operations**\n\n**Location**\nSantiago de Querétaro, Mexico\n**Language**\nEnglish\n\n**Summary**\n-----------\n\n\nThe Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.**Description**\n---------------\n\n**Job Type:** **Full\\-Time****Location****:** Querétaro\n\n**WHAT’S IN IT FOR YOU?**\n\n* A diverse, global organization full of intelligent, friendly people to bounce ideas off, learn from and grow with\n* Endless career opportunities and clear paths for career development\n* A competitive salary\n* Inclusive perks and benefits\n* Opportunity for monthly performance incentives\n* Great weekly, biweekly and monthly activities\n* Great raffles and prizes\n\n**WHAT YOU WANT MATTERS TO US**\n\n\nThink about making a check list with all of the things that would make you feel good at work. Does your check list have meeting a diverse group of like\\-minded new people on it? How about being recognized and rewarded for doing great things? Maybe you pictured a place where you could have all of these things while making a positive difference in people’s day. If so, Concentrix is a great place for you. Every day we spread positivity in others' lives through compassionate customer interactions and genuine problem solving with a human touch. Doing right by people is in our DNA because we believe a desire to be treated with care and respect is a universal part of the human experience. This philosophy drives everything we do and creates the framework for how we treat our customers and our staff.\n\n\nNo matter your background or your years of experience, getting started or establishing your career path might seem challenging, but often the answer is much simpler than you think. We are looking for customer service experts.\n\n\nThis role is the perfect opportunity for someone considering a career in customer services.\n\n**WHAT WOULD YOU BRING TO OUR TEAM?**\n\n\nYour passion for doing good for other people will help you bond with your customers and your team. You will actively listen and troubleshoot to provide a great customer experience. Your attention to detail, ability to think outside the box, excellent communication, and passion will help you excel in this role.\n\n**TO BECOME A PART OF OUR TEAM:**\n\n\nCourteous with strong customer service orientation\n\n* Intermediate \\- Advanced English level\n* High School diploma or equivalent required\n* 6 months minimum of experience in Call center customer service(Desired)\n* Ability to work under constant changes\n* Multitasking\n* Strong computer navigation skills and PC knowledge\n* Ability to communicate effectively, both in writing and verbally\n* Reliable with strong attention to detail\n* Skilled in multitasking; including the ability to be flexible and adapt to change quickly\n* Tolerance of repetitive work in a fast\\-paced, high\\-production work environment\n* Ability to work as a team member as well as independently\n* Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner\n* Shift rotation capability as needed\n* Based on location and / or program, additional experience / skills may be required\n\n**CALL US HOME:**\n\n\nIf you find yourself smiling right now and this feels like the perfect next step in your career, we want to hear from you! Apply today and find out why 290,000\\+ people around the globe choose to call Concentrix home.\n\n\nConcentrix is an award\\-winning global CX solutions company who creates amazing experiences for the world’s best brands and their customers. We’re an ambitious team of innovators, risk\\-takers, and game\\-changers: the kind of folks who thrive on solving complex problems.\n\n\nAll qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.\n\n**Learn more:**\n\n**Concentrix** on Facebook \\| **Concentrix** on Instagram \\| **www.concentrix.com**\n\n\nThe above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. 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We are growing and seeking top talent to join our team. We offer a dynamic and collaborative work environment.\n\n**Job Requirements**\n\n* Wednesday from 5:00 PM to 11:00 PM, and Thursday through Saturday from 5:00 PM to 5:00 AM (subject to daylight saving time adjustment with the U.S.)\n* 100% on-site position located at Corporate Tower 2, Uptown Juriquilla Plaza\n* 1 year of experience in similar or identical roles\n* Completed bachelor’s degree or technical university degree (TSU)\n* ENGLISH IS MANDATORY—advanced/fluent level; work is conducted entirely in English.\n* Knowledge of general mechanics\n* Adaptability to dynamic environments\n* Assertive communication\n* Efficient time management\n* Teamwork and individual work capability\n* Proficiency in Microsoft Office\n* Interaction with drivers and service providers\n* Experience in vehicle maintenance.\n\n**Job Responsibilities**\n\n* Answer driver calls regarding vehicle breakdowns and coordinate repairs.\n* Direct drivers to approved facilities or service providers.\n* Follow up on cases to ensure timely resolution.\n* Maintain communication with drivers, service providers, and operations.\n* Locate nearby service providers to minimize time and costs.\n* Approve major repairs with managerial authorization.\n* Resolve tire-related issues and provide roadside assistance.\n\n**Benefits and Additional Perks**\n\n* 1-month probationary contract followed by permanent employment\n* Upon permanent employment: IMSS (Mexican Social Security), INFONAVIT, 10% grocery vouchers, and 60% vacation bonus\n\nEmployment Type: Full-time\n\nSalary: Starting at $17,500.00 MXN per month\n\nBenefits:\n\n* Option for an indefinite-term contract\n* Life insurance\n* Grocery vouchers\n\nWork Location: On-site employment","price":"MXN 17,500/year","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1765957967000","seoName":"call-center-road-services","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://mx.ok.com/en/city-ejido-bolanos/cate-sales-outbound/call-center-road-services-6475022585830612/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"cb8bcd39-d649-48a2-952a-f521b5621098","sid":"8d560973-80dd-402e-84c3-cdd509b73460"},"attrParams":{"summary":null,"highLight":["Full-time position with J.B. 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Damián Carmona 10, Centro, 76020 Santiago de Querétaro, Qro., Mexico","infoId":"6473386687769812","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Appointment Setter","content":"**Who Is Community Electricity:**\n\nCommunity Electricity is the fastest growing brand in the energy industry with a hyper\\-focus on transitioning the world to affordable energy. We are obsessed with providing a customer\\-centric experience, deleverying on what we promise, offering energy offerings to every type of customer, and looking for top\\-tier individuals.\n\nAt Community Electricity, you will be surrounded by a family of highly ambitious and motivated self\\-starters who are acutely focused on building a lucrative career for themselves in the energy sector. We are an incubator for your success and can help you achieve whatever your personal and income goals may be.\n\n**Appointment Setter / Outbound Caller Position**:\n\nWe are looking for a bright, courteous, skilled appointment setters to join our team! The purpose of this position is to schedule free energy consultations for prospective homeowners, renters, and business owners with a member of our sales team.\n\nThis is a full time / remote position. Hours are: 10am \\- 2pm and 4pm\\-8pm or later depending on how ambitious you are!\n\nWe are looking to fill this position as soon as possible, so please only inquire if you can start immediately.\n\n**Responsibilities:**\n\n* Use our CRM system to call, email, and text warm leads from our growing list of prospective homeowners to pre\\-qualify them for one of our energy programs, obtain a copy of their electric bill, and schedule them for a free consultation with one of our case managers.\n* Represent Community Electricity in an esteemed manner\n\n**Pay:**\n\n* Uncapped based performance model. You will have potential to earn base \\+ commissions for each client that you scheduled who enrolls in our programs. Earnings can range from $1,640 \\- $4,392 a month.\n* We have bonuses for achieving performance targets.\n* 30 day commission\\- based probationary period. After 30 days we offer (2\\) pay models, one being a bi\\-weekly base pay.\n\n**Who You Are:**\n\n* You are a motivated and ambitious person looking for a challenging and equally rewarding career.\n* You are ready to absorb information, learn, and execute.\n* You have excellent communication skills.\n* You are a quick learner.\n* You love talking to people.\n* You are not afraid to fail and have thick skin. (i.e. Hearing “no” 50 times before hearing 1 yes excites and motivates you to get better and achieve more.)\n* You are a self starter.\n* You're not looking for just a 9\\-to\\-5 job. You're looking for a merit\\-based platform where your opportunity for success, personal growth, and income is up to you.\n\n**Qualifications:**\n\n* Experience as either a Customer Service Rep or Sales at a minimum, Call Center / Appointment Setting experience is preferred.\n* Have worked remotely previously and have a quiet environment and dependable technology setup (Computer, Internet, Headset) to perform your work in.\n* A quick learner of technology and not afraid to use it.\n* Problem Solving \\- Identify and resolve problems in a timely manner; gather and analyze information skillfully; develop alternative solutions; work well in group problem\\-solving situations.\n* Adaptability \\- Adapt to changes in the work environment; manage competing demands; changes approach or method to best fit the situation; able to deal with frequent change, delays, or unexpected events.\n* Attendance/Punctuality \\- Is consistently at work and on time; ensure work responsibilities are covered when absent; arrive at meetings and appointments on time.\n* Inspire the trust of others; work with integrity and ethically; uphold organizational values.\n* Displays willingness to make decisions; exhibits sound and accurate judgment; support and explain reasoning for decisions.\n* Demonstrates persistence and overcomes obstacles; measures self against standard of excellence.\n* Prioritize and plan work activities; use time efficiently; sets goals and objectives; organize or schedule other people and their tasks.\n* High school diploma\n* 18\\+\n\n**What We Expect IF You Are Accepted (30 Day Probationary Period**):\n\nWe expect total commitment and a high work ethic in order for you to be successful with us. When you start, we have a 30\\-Day Probationary Training Program that you will be taken through to prove out your capabilities and demonstrate our culture and management style to you. Everyone on the appointment setting team started in this role, and we know that individuals that give it their all at the beginning have a higher success rate which is why we put all our effort into your success at the start.\n\nWhen you start, we expect you to drop all other commitments for 30 days, fully buy\\-in, put 100% effort in every single day, and challenge yourself. If you feel you are ready to grow quickly, run fast, learn from our leadership, and give us your all; we are the right fit for each other. If you're looking for something easy that you just clock punch in\\-and\\-out; Community Electricity unfortunately is not for you.\n\n**Application Process:**\n\nInterested candidates we encourage you to apply. Submit their resume outlining their relevant experience and enthusiasm for the solar industry.\n\nTipo de puesto: Tiempo completo\n\nSueldo: $30,803\\.00 \\- $82,445\\.00 al mes\n\nLugar de trabajo: Empleo remoto","price":"MXN 30,803-82,445/year","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1765955751000","seoName":"Appointment+Setter","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://mx.ok.com/en/city-ejido-bolanos/cate-sales-outbound/appointment%2Bsetter-6473386687769812/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"c129a6c9-79f7-4443-ba09-eb3288408be4","sid":"8d560973-80dd-402e-84c3-cdd509b73460"},"attrParams":{"summary":null,"highLight":["Schedule energy consultations remotely"," Earn base + performance-based commissions"," 30-day probationary training program"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Santiago de Querétaro,Querétaro","unit":null}]},"addDate":1765733334981,"categoryName":"Sales - Outbound","postCode":null,"secondCateCode":"call-center-customer-service","kycTag":null,"pictureUrls":null,"isFavorite":false},{"category":"1261,1266,1624","location":"C. Damián Carmona 10, Centro, 76020 Santiago de Querétaro, Qro., Mexico","infoId":"6475022562483412","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Customer Service Agents - Español - Qro","content":"**Operations**\n\n**Location**\nSantiago de Querétaro, Mexico\n**Language**\nEnglish\n\n**Summary**\n-----------\n\n\nThe Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.**Description**\n---------------\n\n**Job Type:** **Full\\-Time****Location****:** Insurgentes Sur, Mexico City\n\n**WHAT’S IN IT FOR YOU?**\n\n* A diverse, global organization full of intelligent, friendly people to bounce ideas off, learn from and grow with\n* Endless career opportunities and clear paths for career development\n* A competitive salary\n* Inclusive perks and benefits\n* Opportunity for monthly performance incentives\n* Great weekly, biweekly and monthly activities\n* Great raffles and prizes\n\n**WHAT YOU WANT MATTERS TO US**\n\n\nThink about making a check list with all of the things that would make you feel good at work. Does your check list have meeting a diverse group of like\\-minded new people on it? How about being recognized and rewarded for doing great things? Maybe you pictured a place where you could have all of these things while making a positive difference in people’s day. If so, Concentrix is a great place for you. Every day we spread positivity in others' lives through compassionate customer interactions and genuine problem solving with a human touch. Doing right by people is in our DNA because we believe a desire to be treated with care and respect is a universal part of the human experience. This philosophy drives everything we do and creates the framework for how we treat our customers and our staff.\n\n\nNo matter your background or your years of experience, getting started or establishing your career path might seem challenging, but often the answer is much simpler than you think. We are looking for customer service experts.\n\n\nThis role is the perfect opportunity for someone considering a career in customer services.\n\n**WHAT WOULD YOU BRING TO OUR TEAM?**\n\n\nYour passion for doing good for other people will help you bond with your customers and your team. You will actively listen and troubleshoot to provide a great customer experience. Your attention to detail, ability to think outside the box, excellent communication, and passion will help you excel in this role.\n\n**TO BECOME A PART OF OUR TEAM:**\n\n\nCourteous with strong customer service orientation\n\n* Intermediate \\- Advanced English level\n* High School diploma or equivalent required\n* 6 months minimum of experience in Call center customer service(Desired)\n* Ability to work under constant changes\n* Multitasking\n* Strong computer navigation skills and PC knowledge\n* Ability to communicate effectively, both in writing and verbally\n* Reliable with strong attention to detail\n* Skilled in multitasking; including the ability to be flexible and adapt to change quickly\n* Tolerance of repetitive work in a fast\\-paced, high\\-production work environment\n* Ability to work as a team member as well as independently\n* Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner\n* Shift rotation capability as needed\n* Based on location and / or program, additional experience / skills may be required\n\n**CALL US HOME:**\n\n\nIf you find yourself smiling right now and this feels like the perfect next step in your career, we want to hear from you! Apply today and find out why 290,000\\+ people around the globe choose to call Concentrix home.\n\n\nConcentrix is an award\\-winning global CX solutions company who creates amazing experiences for the world’s best brands and their customers. We’re an ambitious team of innovators, risk\\-takers, and game\\-changers: the kind of folks who thrive on solving complex problems.\n\n\nAll qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.\n\n**Learn more:**\n\n**Concentrix** on Facebook \\| **Concentrix** on Instagram \\| **www.concentrix.com**\n\n\nThe above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. These are not intended to be a comprehensive list of all responsibilities, duties, skills, or working conditions.","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1765861137000","seoName":"customer-service-agents-espanol-qro","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://mx.ok.com/en/city-ejido-bolanos/cate-sales-outbound/customer-service-agents-espanol-qro-6475022562483412/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"5b95154c-6634-44dd-a87b-64806ced9e7d","sid":"8d560973-80dd-402e-84c3-cdd509b73460"},"attrParams":{"summary":null,"highLight":["Competitive salary","Inclusive perks and benefits","Opportunity for monthly performance incentives"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Santiago de Querétaro,Querétaro","unit":null}]},"addDate":1765861137693,"categoryName":"Sales - Outbound","postCode":null,"secondCateCode":"call-center-customer-service","kycTag":null,"pictureUrls":null,"isFavorite":false},{"category":"1261,1266,1624","location":"C. Damián Carmona 10, Centro, 76020 Santiago de Querétaro, Qro., Mexico","infoId":"6473386673369812","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Customer Service Agents - Trilingue- Qro","content":"**Operations**\n\n**Location**\nSantiago de Querétaro, Mexico\n**Language**\nEnglish\n\n**Summary**\n-----------\n\n\nThe Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.**Description**\n---------------\n\n**Job Type:** **Full\\-Time****Location****:** Queretaro\n\n**WHAT’S IN IT FOR YOU?**\n\n* A diverse, global organization full of intelligent, friendly people to bounce ideas off, learn from and grow with\n* Endless career opportunities and clear paths for career development\n* A competitive salary\n* Inclusive perks and benefits\n* Opportunity for monthly performance incentives\n* Great weekly, biweekly and monthly activities\n* Great raffles and prizes\n\n**WHAT YOU WANT MATTERS TO US**\n\n\nThink about making a check list with all of the things that would make you feel good at work. Does your check list have meeting a diverse group of like\\-minded new people on it? How about being recognized and rewarded for doing great things? Maybe you pictured a place where you could have all of these things while making a positive difference in people’s day. If so, Concentrix is a great place for you. Every day we spread positivity in others' lives through compassionate customer interactions and genuine problem solving with a human touch. Doing right by people is in our DNA because we believe a desire to be treated with care and respect is a universal part of the human experience. This philosophy drives everything we do and creates the framework for how we treat our customers and our staff.\n\n\nNo matter your background or your years of experience, getting started or establishing your career path might seem challenging, but often the answer is much simpler than you think. We are looking for customer service experts.\n\n\nThis role is the perfect opportunity for someone considering a career in customer services.\n\n**WHAT WOULD YOU BRING TO OUR TEAM?**\n\n\nYour passion for doing good for other people will help you bond with your customers and your team. You will actively listen and troubleshoot to provide a great customer experience. Your attention to detail, ability to think outside the box, excellent communication, and passion will help you excel in this role.\n\n**TO BECOME A PART OF OUR TEAM:**\n\n\nCourteous with strong customer service orientation\n\n* Intermediate \\- Advanced English level\n* High School diploma or equivalent required\n* 6 months minimum of experience in Call center customer service(Desired)\n* Ability to work under constant changes\n* Multitasking\n* Strong computer navigation skills and PC knowledge\n* Ability to communicate effectively, both in writing and verbally\n* Reliable with strong attention to detail\n* Skilled in multitasking; including the ability to be flexible and adapt to change quickly\n* Tolerance of repetitive work in a fast\\-paced, high\\-production work environment\n* Ability to work as a team member as well as independently\n* Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner\n* Shift rotation capability as needed\n* Based on location and / or program, additional experience / skills may be required\n\n**CALL US HOME:**\n\n\nIf you find yourself smiling right now and this feels like the perfect next step in your career, we want to hear from you! Apply today and find out why 290,000\\+ people around the globe choose to call Concentrix home.\n\n\nConcentrix is an award\\-winning global CX solutions company who creates amazing experiences for the world’s best brands and their customers. We’re an ambitious team of innovators, risk\\-takers, and game\\-changers: the kind of folks who thrive on solving complex problems.\n\n\nAll qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.\n\n**Learn more:**\n\n**Concentrix** on Facebook \\| **Concentrix** on Instagram \\| **www.concentrix.com**\n\n\nThe above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. 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In this role, you will provide information to our customers about their transactions and resolve general queries they may have. \n\n \n\nYour main responsibilities will include but will not be limited to: \n\n* Assisting agents or final customers (senders or beneficiaries of money transfers) via telephone and email to resolve their questions and complaints;\n* Reviewing and correcting data of incorrectly processed transactions.\n* Maintaining constant communication with the correspondent (paying agent in the country of sending destination) via telephone or email so as to resolve customer complaints;\n* Collaborating with accounting department to reconcile and balance the refunds of cancelled transactions.\n\n \n\nQualifications \n\n* We will require you to have a minimum education of completed high school or college.\n* Good knowledge of MS Office and Internet Explorer.\n* At least one year´s work experience in customer services or a call center position.\n* An additional language.\n* Strong customer orientation skills.\n* Excellent communications skills (both oral and written).\n* Attention to detail.\n* Good teamworking approach.\n* Ability to work flexible schedules.\n\n \n\nBenefits: Our package includes Competitive monthly salary for a medium level of English. 5% food vouchers. 30 days bonus. 15 days of initial vacation. life insurance. 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Tecnológico, Sombrerete, Sauces, Peñaflor, Fundadores, Geoplazas, Tintero, etc.\n\n **We Offer:**\n\n \n\nWeekly Pay: $2,000 to $3,000 pesos\n\n \n\nSchedules: Monday to Friday, Weekends Free!\n\n **Job Responsibilities:**\n\n \n\n* Data Entry and Verification\n* Direct Customer Interaction\n* Closing Acquisitions\n* Product or Service Information and Benefits\n* Nationwide Customer Follow-up\n\n **Benefits:**\n\n \n\n* Statutory Benefits\n* Christmas Bonus\n* Social Security\n* Vacation Time and Vacation Bonus\n* Life Insurance\n* Savings Fund and Loans\n* Cafeteria and Dining Hall\n* Life Plan and Professional Development! 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Centro, 38068 Celaya, Gto., Mexico","infoId":"6438565109414612","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Automotive Leads Manager","content":"ADVANCE YOUR CAREER AS A LEADS MANAGER AT NISSAN CELAYA CAMPESTRE – TORRES CORZO!\n \n \n\nJoin the #1 automotive brand in global innovation and performance.\n \n \n\nAt Nissan Celaya Campestre – Torres Corzo, we are seeking a visionary professional focused on results and experienced in digital management to lead the generation, administration, and conversion of digital leads into effective sales.\n \n \n\nPOSITION OBJECTIVE\n \n \n\nLead the strategy for managing leads from digital media, contact platforms, and commercial campaigns, aiming to maximize conversion into sales while ensuring an exceptional customer journey experience.\n \n \n\nKEY RESPONSIBILITIES\n \n \n\nSupervise and optimize the performance of the Direct Contact Center (DCC).\n \n \n\nManage leads generated through platforms such as AutoForce, CarSync, Digex, automotive CRM, social media, and digital campaigns.\n \n \n\nDefine contact, follow-up, and retention strategies to accelerate conversion.\n \n \n\nImplement lead scoring processes for effective prospect prioritization.\n \n \n\nCoordinate prospecting campaigns in collaboration with marketing and sales teams.\n \n \n\n**Analyze KPIs such as:** conversion rate, response time, cost per lead, and closing rate.\n \n \n\nGenerate weekly performance reports and make data-driven decisions.\n \n \n\nTrain and supervise digital contact and follow-up executives.\n \n \n\nEnsure compliance with quality standards and response times.\n \n \n\n**Integrate multichannel strategies:** WhatsApp Business, SMS, phone calls, email, and social media.\n \n \n\nESSENTIAL REQUIREMENTS\n \n \n\nBachelor’s degree in Marketing, Business Administration, Systems, or related fields.\n \n \n\nMinimum of 3 years of experience in lead management, CRM, automotive call centers, or digital marketing.\n \n \n\nExpert knowledge of platforms such as AutoForce, CarSync, AutoCRM, SIGA, Salesforce (desirable).\n \n \n\nProficiency in performance metrics, sales funnel, and marketing automation tools.\n \n \n\nAnalytical profile with strategic vision, leadership skills, and strong execution ability.\n \n \n\nExperience managing databases, segmentation, and conversion reporting.\n \n \n\nIntermediate-to-advanced Excel skills, strong business writing, and excellent spelling.\n \n \n\nAvailability to work Monday through Saturday.\n \n \n\nWHY JOIN NISSAN CELAYA CAMPESTRE – TORRES CORZO?\n \n \n\nGlobally recognized brand for performance, innovation, and service.\n \n \n\nCompetitive base salary + bonuses for achieving conversion targets.\n \n \n\nOpportunities for professional development, training, and real growth.\n \n \n\nWork culture focused on results, leadership, and continuous improvement.\n \n \n\nBe the engine that connects digital opportunities with real sales!\n \n \n\nApply today and lead the digital transformation of sales at Nissan.","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1763012899000","seoName":"automotive-leds-manager","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://mx.ok.com/en/city-ejido-bolanos/cate-sales-outbound/automotive-leds-manager-6438565109414612/","localIds":"339","cateId":null,"tid":null,"logParams":{"tid":"58a14429-10cd-4024-ab4a-d969be78e97f","sid":"8d560973-80dd-402e-84c3-cdd509b73460"},"attrParams":{"summary":null,"highLight":["Lead digital strategy leadership","Supervise Direct Contact Center","Base salary + performance bonuses"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Celaya,Guanajuato","unit":null}]},"addDate":1763012899172,"categoryName":"Sales - 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One customer, one family, one community at a time.\n\n**ABOUT THIS ROLE**\n\n* Assisting agents or final customers (senders or beneficiaries of money transfers) via telephone and email to resolve their questions and complaints;\n* Reviewing and correcting data of incorrectly processed transactions;\n* Maintaining constant communication with the correspondent (paying agent in the country of sending destination) via telephone or email so as to resolve customer complaints;\n* Collaborating with accounting department to reconcile and balance the refunds of cancelled transactions.\n\n**POSITION REQUIREMENTS**\n\n* We will require you to have a minimum education of completed high school or college. We will also look for:\n* Good knowledge of MS Office and Internet Explorer;\n* At least one year´s work experience in customer services or a call center position;\n* An additional language;\n\n \n\n* Strong customer orientation skills;\n* Excellent communications skills (both oral and written);\n* Attention to detail;\n* Good teamworking approach; and\n* Ability to work flexible schedules.\n\n**PERKS \\& BENEFITS**\n\n \n\n* Benefits: Our package includes Competitive monthly salary.\n* 5% food vouchers. 30 days bonus.\n* 15 days of initial vacation.\n* life insurance.\n* Free access to our gym. Dynamic and collaborative work environment.\n* Free English and French classes Work\\-life Balance.\n\n\nRia Money Transfer is an equal opportunity employer. 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