Operations Coordinator

Description

Position Summary: Ensure the proper operation, maintenance, and resource management of a real estate development, guaranteeing an excellent experience for customers. Key Responsibilities: 1. Leadership and supervision of operational staff 2. Ensuring customer and visitor satisfaction 3. Management of resources, revenues, and expenses **Operations Coordinator – Real Estate Development** --------------------------------------------------- ### **Position Objective** Ensure the proper operation of the assigned development, guaranteeing maintenance, appropriate resource management, and an excellent experience for customers and visitors through staff supervision, operational control, and execution of work plans focused on achieving objectives. ### **Requirements** * Bachelor's degree in Business Administration, Tourism, Hospitality, Business Management, or related field * Preferred age: over 30 years old * Flexible working hours * Willingness to travel * Valid driver's license and ability to operate a standard vehicle * Experience supervising staff * Experience in operations of real estate developments, hospitality, or service industries (preferred) * No mobility or transportation issues * Strong sense of responsibility and commitment ### **Desirable Knowledge** * Operational management * Real estate processes * Customer service and attention * Internal controls and budget management * Marketing and commercial strategies * Facility maintenance * Administrative procedures and liaison services ### **Skills** * Leadership and personnel management * Excellent customer service * Time organization and management * Results orientation * Effective communication * Teamwork * Problem solving * Numerical aptitude and information analysis * Decision making ### **Main Responsibilities** * Supervise and coordinate operational staff at the development * Ensure proper maintenance of facilities * Manage resources, revenues, and expenses of the development * Develop and monitor work plans * Budget control and monitoring * Ensure customer and visitor satisfaction * Implement customer service improvement strategies * Coordinate activities with the sales department to achieve sales objectives * Monitor administrative procedures and liaison tasks * Supervise achievement of operational and commercial targets ### **Work Location** Apaseo el Grande, Guanajuato (Novotech SSEISO) Celaya–Apaseo el Grande Highway Km 262, 38160 Apaseo, Gto. ### **Application** Interested candidates should send their CV to the email address: **ph.qro@sinow.mx**