Administrative Receptionist

Description

Position Summary: We are seeking an Administrative Receptionist for Oncocenter Querétaro, an oncology infusion center, to provide high-quality service and support to cancer patients by managing front-desk operations. Key Responsibilities: 1. Create a welcoming and supportive environment for patients and their families. 2. Manage and file patients' medical documents. 3. Handle incoming phone calls and route them to the appropriate staff. At Oncocenter Querétaro, an oncology infusion center, we are a 100% Mexican company focused on specialized care for cancer patients. Due to our expansion, we are currently seeking an **Administrative Receptionist** to deliver high-quality service to patients and visitors, managing front-desk operations. **Responsibilities:** * Create a welcoming and supportive environment by providing courteous and warm assistance upon patient and family arrival. * Verify patient information and personal data. * Manage and file patients' medical documents. * Handle patient phone calls and route them to the appropriate staff for follow-up. * Provide support to patients and their families. * Collect service fees. * Offer amenities and support services to patients and their families. * Manage the scheduled medical appointment program. **Requirements:** · Completed high school education. · Minimum 3 years of experience in customer or patient service, or similar roles. · Proficiency in calendar/scheduling management. · Experience using banking terminals and handling cash payments. · Proficiency in PC usage and Microsoft Office suite. · Basic accounting knowledge. · Professional appearance. · Positive attitude toward patients and colleagues. · Age between 25 and 50 years. Salary: Starting at $13,000.00 MXN per month Benefits: * Savings fund * Sick leave days * Option for indefinite-term contract * Complimentary uniforms Workplace: On-site employment