**About the Company** We are an established and leading company in the Information Technology sector, with over 10 years of experience driving our clients’ operations through reliable and innovative technological solutions. We stand out for a culture of collaboration, continuous improvement, and results orientation, where talent plays a leading role in business growth. **Required Profile** We are seeking a service-oriented professional, focused on problem resolution and possessing strong technical capabilities to strengthen technological infrastructure operations. **Job Requirements** * Minimum education: University degree, certified Engineer, or intern in systems, computer science, computing, or related fields * Experience in infrastructure support. * Expert-level knowledge of on-site and remote user support. * Expert-level experience with Windows Server. * Advanced computer skills. * Advanced knowledge of incident resolution for Aspel systems (desirable). **Job Responsibilities** * Provide technical support to users in the infrastructure area (software and hardware) * Resolve incidents in Windows environments related to operating systems and networks * Perform data backups * Administer and maintain Windows servers. * Resolve incidents and problems related to Aspel systems (desirable) * Collaborate in implementing infrastructure improvements for the company. **Benefits** * Permanent employment contract. * Statutory benefits * Full-time schedule * Work modality: **100% on-site.** * Opportunities for professional growth and development. * Collaborative and dynamic work environment. Job Type: Full-time, Indefinite-term Salary: $15,000.00 \- $18,000.00 per month Benefits: * Option for an indefinite-term contract Application Question(s): * In which Borough do you live? * What are your salary expectations? * What is your level of expertise in user support? * What phone number can we contact you at? Education: * Completed Bachelor’s Degree (Mandatory) Work Location: On-site employment