Description
Position Summary:
We are seeking a Service IMPLANT Executive to administer, quote, manage claims, and execute collections, while maintaining high-level relationships and ensuring information is up to date.
Key Highlights:
1. High-level administration and client relationship management
2. End-to-end claims management until resolution
3. Responsible for executing collections and account balance reconciliation
We seek a Service IMPLANT Executive focused on administration, quoting, claims handling, and collection execution.
**Profile Requirements**
* Required Experience: 2 years.
* Education: Bachelor's degree in Business Administration or related field.
* Programs / Systems: Intermediate Excel.
* Additional Knowledge: Knowledge of Benefits, SGMM, Life Insurance.
**Schedule and Availability**
* **Schedule: 8:00 AM to 5:30 PM Monday through Thursday, and 8:00 AM to 2:00 PM on Friday**
* **Availability for Customer Service**
**Key Responsibilities.**
* Administration and Relationship: Maintain high-level relationships, thoroughly understand accounts, and ensure timely updates of information in internal systems.
* Renewal and Processes: Generate work orders (OTs) and process requests (including those from the Manager) to produce renewal slips and cross-selling opportunities.
* Collections and Finance: Execute collections while keeping contact information updated, perform account balance reconciliation, and manage premium refunds.
* Claims: Monitor claims until final resolution and provide data for claims experience studies.
Employment Type: Full-time, Indefinite-term contract
Salary: $19,100\.00 per month
Benefits:
* Savings fund
* Major medical expense insurance
* Life insurance
* Grocery vouchers
Application Question(s):
* Salary expectation
Work Location: On-site employment