Customs Traffic Coordinator

Description

Position Summary: Supervises import and export operations, ensuring legal compliance and customer requirements with full operational visibility. Key Highlights: 1. Manages customs clearance and parcel shipment control. 2. Leads teams and optimizes customer service. 3. Evaluates suppliers and generates performance reports. **Position Mission:** Ensure that import and export operations are delivered in accordance with the Customs Law and customer requirements, providing full visibility of the operational status (p. 2\). **Key Requirements:** * **Education:** Bachelor’s degree in International Trade, Foreign Trade, or related field (p. 1\). * **Experience:** Minimum 2 years as Traffic Supervisor (p. 1\). * **Technical Knowledge:** * Proficiency in the Customs Law, Foreign Trade Regulations (Annex 22\), and LIGIE/TIGIE (p. 1\). * Handling of individual shipments, consolidations, parcels, and subdivisions (p. 1\). * Management of Non-Tariff Regulations and Restrictions (RRNA) and NOMs for safety and labeling (p. 1\). * Promotion programs (IMMEX, PROSEC) and Certificates of Origin (p. 1\). **Key Responsibilities:** * **Clearance Management:** Supervise team members (Traffic Executives and Classifiers) to complete pre-capture, validation, and payment of customs declarations to release goods within a maximum of 3 days (pp. 1\-2\). * **Parcel Shipment Control:** Ensure closure of parcel shipment operations within no more than 7 days to prevent license suspension (pp. 2\-3\). * **Customer Service:** Implement effective communication channels and conduct feedback sessions on operational status (p. 4\). * **Supplier Management:** Evaluate and monitor performance of carriers, insurers, and verification units (NYCE) (p. 1\). * **Reporting:** Conduct root cause analysis for non-conformities and report delayed operations status to Management (pp. 2, 4\). **Desired Skills:** * Conflict resolution and team leadership (p. 1\). * Analytical ability and tactical decision-making (p. 2\). * Excel proficiency (Intermediate \- Advanced) (p. 1\). We Offer the Following Benefits: * 12 vacation days from the first year * 15 days of Christmas bonus * Vacation premium * IMSS registration * 5% savings fund contribution * Uniforms * Life insurance * Savings box * Subsidized cafeteria * Grocery vouchers (9%) * 3 economic days per year * Monday to Friday working hours