Customer Service

Description

Position Summary: We are seeking a logistics and customer service specialist in the automotive industry to manage B2B portals, audits, and complaints, ensuring compliance and continuous improvement. Key Highlights: 1. Experience working with OEM/Tier 1 customers in the automotive industry. 2. Leadership, negotiation, and conflict resolution skills. 3. Knowledge of IATF 16949 and B2B portal management. We are looking for a logistics and customer service specialist in the automotive industry for San Luis Potosí. Responsibilities include managing B2B portals, tracking audits, handling complaints and customer releases, and ensuring compliance and continuous improvement in the scorecard. Advanced English proficiency is required, along with experience working with OEM/Tier 1 customers, knowledge of IATF 16949, and leadership and conflict resolution skills. Fluent English, negotiator, problem solver, B2B portal management. Salary: $50,000 per month. Please send your CV to headhunting1@xoeconsultores.org \#ServicioAClienteBMV Employment Type: Permanent position Salary: $50,000\.00 \- $60,000\.00 per month Work Location: On-site employment