Job Summary: We are seeking a Customer Service Executive to manage warehouse movements, maintain communication with customers, and report incidents. Key Highlights: 1. Dynamic role in warehousing and distribution logistics 2. Responsibilities in inventory management and customer service 3. Opportunity to work with a team boasting 42 years of experience FRIALSA, a 100% Mexican company with 42 years in the market and expertise in warehousing and distribution logistics—recognized industry-wide for ensuring efficient operations—invites you to join its outstanding team as: CUSTOMER SERVICE EXECUTIVE Objective: Timely entry into the WMS system of all incoming and outgoing product movements occurring within the warehouse. Responsibilities: * Document and record in the WMS system all warehouse merchandise receipts, shipments, and relocations. * Prepare and print necessary reports for warehouse operations. * Maintain communication with customers to schedule cargo loading and unloading, as well as to notify them of any incidents or anomalies arising during operations related to their products. * Identify and report to the immediate supervisor or management any non-compliance with FRIALSA’s operational procedures and standards. * Identify and report to the immediate supervisor or management any deviations from proper inventory control practices. * Collaborate in training and mentoring fellow team members. Requirements: * Technical degree in industrial relations, business administration, logistics and transportation, or related field. * Minimum 1 year of experience performing duties associated with this position. * Minimum 6 months of experience using inventory management systems and delivering customer service. SCHEDULE: Rotating 8-hour shifts every 15 days 7:00 AM to 3:00 PM 3:00 PM to 10:30 PM 10:30 PM to 7\.00 AM Required Knowledge: * Microsoft Office Suite * WMS System Additional Benefits and Perks: * Benefits exceeding statutory requirements * Savings fund * 9% savings fund contribution * Life insurance * Monthly vouchers * Profit-sharing * 26-day Christmas bonus \- Punctuality and attendance bonuses \- Staff transportation (established route) Work Location: Querétaro Parks, adjacent to Piq road en route to La Estacada If interested, please apply through this channel. JOIN US—WE’RE WAITING FOR YOU!