Description
At **Monopark**, we are seeking an organized, proactive, and leadership-capable individual to supervise operational processes and ensure timely follow-up with customers, suppliers, and the work team.
**Main responsibilities**
* Coordinate and track deliveries, installations, and order logistics, ensuring continuous customer service and on-time, accurate fulfillment.
* Manage freight and installation quotations with rapid response times and negotiate with suppliers.
* Supervise inventories, goods receipt, and container unloading, ensuring warehouse control and zero discrepancies.
* Administer travel allowances, fuel consumption reporting, and operational route control.
* Register new customers in the Odoo system and keep operational information up to date.
* Monitor staff incidents and ensure smooth daily operations.
* Address and resolve customer complaints or clarifications, maintaining high levels of satisfaction and service.
**Requirements**
* Bachelor’s degree or Industrial Engineering, Business Administration, Logistics, Business, or related field.
* Minimum 2 years of experience in logistics, distribution, or warehousing.
* Experience managing operational staff.
* Knowledge of inventory and route management.
* Proficiency in Excel and administrative systems (Odoo preferred).
* Supplier negotiation skills.
* Results-oriented mindset and strong customer focus.
* Valid driver’s license (preferred).
**Competencies**
* Leadership
* Organization
* Problem solving
* Effective communication
* Sense of urgency
* Working under pressure
**We offer**
* Competitive salary.
* Statutory benefits.
* Job stability.
* Excellent working environment.
**Location:** Calle 71 \#500, colonia Roble Agrícola, Mérida, Yucatán
**Schedule:** Full-time
**If you are interested in joining our team, apply through this channel.**
Salary: $21,000\.00 per month
Benefits:
* Company parking
* Free uniforms
Education:
* Completed bachelor’s degree (Mandatory)
Experience:
* Logistics, distribution, or warehousing: 2 years (Mandatory)
* Managing operational staff: 2 years (Mandatory)
Willingness to travel:
* 75% (Mandatory)
Workplace: On-site employment