Job Summary: Efficiently coordinate and supervise logistics operations, inventory, personnel, and vehicle fleet to ensure on-time deliveries and customer satisfaction. Key Highlights: 1. Plan efficient distribution routes and allocate resources. 2. Manage inventory and supervise warehouse and delivery staff. 3. Optimize vehicle fleet utilization and monitor deliveries in real time. 1\. **Operations Planning and Coordination** * Plan efficient distribution routes considering delivery zones, traffic, and service times. * Assign vehicles and personnel (drivers, assistants) according to daily demand. * Coordinate loading and unloading at the warehouse, ensuring proper package classification. * Supervise departure and return schedules of delivery units. 2\. **Inventory and Warehouse Management** * Control the inflow and outflow of parcels at the distribution center. * Verify parcel integrity, weight, and volume. * Coordinate with the customer service department to resolve incidents related to loss or damage. * Maintain up-to-date inventory and shipping manifest records in the system. 3\. **Personnel Supervision** * Lead and supervise drivers, delivery assistants, and warehouse staff. * Assign tasks, establish shifts, and evaluate team performance. * Train staff on best logistics practices, road safety, and customer service. 4\. **Vehicle Fleet Management** * Supervise preventive and corrective maintenance of transport units. * Verify validity of documentation (insurance, permits, GPS, etc.). * Optimize fuel usage and monitor route performance. 5\. **Delivery Monitoring and Control** * Monitor deliveries in real time via tracking systems or logistics applications. * Track key performance indicators: on-time delivery rate, effective delivery rate, returns, etc. * Resolve on-route incidents (delays, incorrect addresses, undelivered packages). 6\. **Administrative Management and Reporting** * Prepare daily/weekly reports on deliveries, performance, and operational costs. * Analyze data to propose improvements in efficiency and customer satisfaction. * Coordinate with sales, customer service, and billing departments to ensure service traceability. 7\. **Regulatory Compliance and Safety** * Ensure compliance with transportation, occupational health, and safety regulations. * Implement risk control measures and protocols for accidents or thefts. * Guarantee confidentiality and security of transported parcels. **Key Metrics Typically Managed** * On-time delivery rate (%). * Return or incident rate (%). * Logistics cost per package. * Customer satisfaction level. * Fuel consumption per vehicle/route. Employment Type: Full-time Salary: $14,000.00 per month Workplace: On-site employment