Voucher Manager

Description

MOVA Voucher Manager Benefits * Statutory benefits * Excellent commission scheme * Attractive bonus structure Description At MOVA, we drive credit evolution through a continuously transforming commercial and financial model focused on financial inclusion, market growth, and closeness to our customers. We are backed by and benefit from the experience of Unimex, a company with over 20 years in the microfinance market, strengthening our capacity for innovation, operations, and commercial development. We seek leaders with strategic vision and a growth mindset—capable of developing teams, driving market expansion, and delivering results through technological tools and efficient commercial management. Position: Voucher Manager Location: Durango, Durango **Competencies We Seek** * Leadership and development of high-performing teams. * Results orientation and achievement of key performance indicators. * Commercial vision and ability to develop markets. * Outstanding service attitude and customer experience focus. * Adaptability and capacity for commercial transformation. * Sense of urgency and decisive action. * Collaborative work and adherence to operational methodologies. * Integrity, professional ethics, and strong moral solvency. **Requirements** * Completed high school education; bachelor’s degree preferred. * Minimum 3 years of experience in managerial positions. * Experience in financial institutions, microfinance institutions, or similar commercial models. * Prior experience with credit products or vouchers is preferred. * Basic proficiency in Office 365 and report generation. * Experience in personnel management and conflict resolution. **Position Objective** Develop and strengthen the portfolio of the assigned region, driving commercial growth and branch profitability through strategies focused on team leadership, KPI monitoring, customer service, and utilization of technological tools. **Key Responsibilities** * Lead branch operations and commercial growth. * Ensure achievement of targets and branch profitability. * Develop, train, and mentor the team. * Implement strategies for commercial growth and positioning. * Monitor KPIs and operational performance. * Promote use of technological tools for commercial management and tracking. * Guarantee quality, strengthening, and sustainable portfolio growth. * Foster a close and efficient experience for MOVA customers and partners. **We Offer** * Competitive salary. * Performance-based bonuses. * Professional development and growth opportunities. * Opportunity to join an innovative and expanding project. Benefits: * Salary increases * Company vehicle * Transportation allowance or service * Savings fund * Option for indefinite-term contract * Life insurance Workplace: On-site employment