We are seeking a recent graduate in international trade or business with no experience for the **CSR** position. This person will be responsible for providing customer service for the processing of **purchase orders**, as well as reporting on the status of shipments. **Requirements:** * Completed bachelor’s degree in International Business, Trade, Logistics, or related fields. * **Advanced spoken English (MANDATORY)** * **Excel skills including pivot tables, VLOOKUP, and CONCATENATE (MANDATORY)** **Experience:** * No prior experience required; however, professional internships or academic projects will be considered. **Knowledge:** * Customer service experience (desirable) * Basic ERP system knowledge (desirable) * Excellent Excel proficiency, including VLOOKUP and pivot tables (MANDATORY) **Responsibilities:** * Monitor order continuity, inventory levels, deliveries, invoicing, credit lines, and service quality metrics. * Ensure smooth communication with customers by keeping them informed about order status, delivery timelines, and resolving any inquiries. **We offer:** * Monthly salary of $24,000. * Enhanced benefits package. * Major medical expense insurance. * Dental insurance. * Vision insurance. * 7 personal days for any purpose. **Schedule:** * Monday to Thursday, 8:00 a.m. to 5:00 p.m., with a one-hour lunch break. * **Friday: Remote work from 8:00 a.m. to 5:00 p.m.** **LOCATION: Mariano Otero, World Trade Center Building, Zapopan, Jal.** Job type: Full-time Salary: $22,000.00 - $26,000.00 per month Workplace: On-site employment