At Konecta Mexico, due to growth, we are seeking: Specialized customer service via CHAT AND EMAIL for clients of a financial institution, including account statements, transactions, theft and loss, clarifications, and holds. Available shifts: 4:00 p.m. to 10:00 p.m. (includes transportation at departure from Gómez Palacio \- Lerdo and rotating break) 5:00 p.m. to 11:00 p.m. (includes transportation at departure from Gómez Palacio \- Lerdo and rotating break) \*TRAINING SCHEDULE: 4:00 P.M. TO 10:00 P.M. FOR 10 DAYS FOR BOTH SHIFTS\* Requirements: * High school diploma * Computer skills * Customer service experience We offer: * Base salary \+ productivity bonus * Biweekly payments * Statutory benefits * Training * Growth plan As a socially responsible and inclusive company, we do not discriminate for any reason, cause, or circumstance, and we do not require medical certificates for pregnancy or human immunodeficiency virus (HIV).