Collections Officer

Description

Job Summary: A Collections Officer will focus on managing and recovering portfolios from entrepreneurs, requiring customer service, negotiation, and digital platform skills. Key Highlights: 1. Portfolio management and recovery from female entrepreneurs 2. Customer negotiation, persuasion, and communication 3. Knowledge and operation of digital platforms **COLLECTIONS OFFICER** **(Collections and Customer Service)** **ConCrédito, a Gentera Group company, is seeking your talent due to growth** **Join our team!** **We are a digital company with over 20 years of experience providing financial services to the mass market.** **Objective:** Portfolio management and recovery from our Female Entrepreneurs (Customers) **Requirements:** * Customer service * Collections management * Customer negotiation, persuasion, and communication * Knowledge and operation of digital platforms * Motorcycle operation (valid Class D motorcycle license) * Full-time operational availability **We Offer:** * Attractive salary: $9,700 * Statutory and above-statutory benefits * Food vouchers equivalent to 12% of monthly salary ($1\.164\.00 additional to salary). * Gasoline voucher card * Life insurance covering 48 months of salary * Major medical expense insurance * Savings fund * Savings plan * Christmas bonus (equivalent to 15 days of salary) * Year-end bonus (equivalent to 15 days of salary) * Training bonus * Uncapped biweekly commissions * Work tools (mobile phone, motorcycle, protective equipment, uniforms) * Agreements and discounts with over 250 companies (various services) * Flexible benefits package * Life and career plan * Job stability