Accept the challenge‼️ Apply now and become part of our great family. : Provide service and support for the technological platforms used in Plants, to keep them within the operational parameters required by the Company's operations. : ✅ Bachelor's degree in Computer Science or related field **1 Ñ:** ✅ Knowledge of incident and problem management methodologies (ITIL, COBIT) ✅ Business processes knowledge ✅ Customer service skills for internal and external clients : ✅ Basic knowledge of technological tools, such as: Programming languages (Java, Visual Basic, Net ASP, C\#, PL/SQL, etc.) ✅ Mandatory experience in database management (MsSQL, MySQL) ✅ Desired knowledge of development methodologies (UML, CMMI) ✅ Desired functional knowledge of SAP ERP (GL, AR, AP, CE, PO, OPM, INV, etc.) ✅ Basic written and spoken English proficiency