Description
Manage the warranty process from product reception to final resolution, ensuring accurate technical evaluations, complete recordkeeping, effective communication with sales points and the commercial department, procurement, and suppliers, as well as timely follow-up until closure of each case.
Technical knowledge:
Basic tests for diagnosing electronic equipment. Identification of physical and functional failures. Inventory control and documentation.
Use of basic measurement and diagnostic equipment (multimeter, testers, power supplies).
Languages / software:
Experience with warranty management systems or ERP systems (Odoo preferred). Microsoft Office suite, especially Excel and Gmail.
Academic background:
Technical degree in electronics, maintenance, electromechanics, or related field.
High school diploma acceptable if accompanied by verifiable experience in technical roles.
Work experience:
1–2 years in technical inspection, warranty handling, basic technical support, or technical warehouse operations.
Working hours: Monday to Friday, 9:30 AM to 7:30 PM
Saturday: 9:30 AM to 3:30 PM
Sunday: Fixed day off
If interested, please send your CV via this channel or contact us at 3314463226
Salary: $12,000.00 per month
Workplace: On-site employment