Technical Support Engineer (Temporary)

Description

Job Summary: Provide technical support and maintain computer equipment in optimal condition, while participating in business-impact projects and store/bank openings. Key Responsibilities: 1. On-site and remote technical support for users 2. Preventive and corrective maintenance of computer equipment 3. Participation in business-impact projects and store/bank openings Provide technical support (on-site or remote) by addressing user requests and incidents from various business areas; maintain computer equipment in optimal condition through preventive/corrective maintenance programs; and participate in business-impact projects, store/bank openings, and renovations. Responsibilities * Address equipment incidents reported by users from various operational business units within the Group (on-site or remotely). * Install IT equipment for business-impact projects to enhance customer experience and productivity in customer-facing areas. * Verify proper functionality of equipment across all assigned implementations and projects, adhering to scheduled timelines. * Install and maintain functional computer and technology equipment, complying with established corrective and preventive maintenance programs. * Install IT equipment during store and bank openings and renovations to support company growth. * Inspect damaged or replaced equipment and repair faults and failures. * Maintain up-to-date physical inventories of computer and communication equipment for each center. * Install and maintain structured cabling in each store, distribution center, and office. Education * Bachelor's degree in Computer Science, Electronic Engineering, Computer Systems Engineering, or related field Additional Knowledge * Configuration and installation of devices, equipment repair, links and networks. • Communication antennas, structured cabling, alarm connections, servers, Windows. Employment Type: Full-time, Seasonal Salary: $1.00 - $2.00 per month Work Location: On-site employment