Summary: This role involves classifying merchandise according to customs regulations, managing import/export duty rates, and performing various administrative duties with customer interface. Highlights: 1. Classify merchandise based on customs regulations and duty rates 2. Perform administrative and clerical duties with customer interaction 3. Interface with customers on customs-related issues Involves merchandise classification according with customs government regulations (RGCE Anex 22\), restrictions and import/export duty rates. Performs a variety of administrative and clerical duties requiring direct and indirect customer interface. **General Job Description:** **Under general supervision perform the following activities:** * Classifies merchandise according to PCS change customs government regulations, restrictions and import/export duty rates. * Performs a variety of administrative and clerical duties requiring direct and indirect customer. * Classifies merchandise according with customs government duty rates. * Fills entry forms depending on the commodity. * Interface with customers on customs related issues. * Types or otherwise prepares various operations reports. * Maintains and audits all records and files as assigned. * Provides administrative and clerical support to Manager. * May be required to perform other duties as assigned **Minimum Requirements:** **Minimum Education:** * Bachelor's Degree/Equivalent. **Minimum Experience:** * Previous clerical or customer service experience in a service environment. * Eighteen (18\) months experience on customs clearance broker activities. **Minimum Required Skills:** * Knowledge on import and export duty rates. * Average general office skills required including light typing, filing and computer literacy. * Good communication and human relations skills. * Ability to lift 75 lbs and to maneuver any single package weighing up to 150 lbs with appropriate equipment. * Clean cut and neat appearance. * Fluent in English preferred. FedEx is widely acknowledged as a world\-class company. We are honored and proud to be consistently recognized as a great place to work, a technology innovator and one of the world’s most admired and respected companies. FedEx is consistently named among the World’s most valuable and admired brands. Some of our recent awards include: * 2020 Fortune’s World Most Admired Companies (14th) * 2019 Fortune’s Best Places to Work (15th) * 2019 Forbes’s One of the “Best Employers for Diversity” * 2020 FedEx LAC included in the GPTW’s Best Workplaces in Latin America Ranking (24th) * 2021 FedEx Mexico was included in the GPTW Ranking for 18th consecutive years * 2020 FedEx Mexico received the CEMEFI Certification for 13th consecutive years endorsing FedEx as a company socially responsible * 2021 FedEx Chile was re\-certified with Giro Limpio, a seal from the Agency of Sustainable Energy that seeks to improve the energy efficiency of the ground transportation sector, by reducing fuel consumption and greenhouse gas emissions. * 2019 FedEx Uruguay selected by GPTW among the 5 best companies to work for.