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Client Rate Support
Negotiable Salary
Indeed
Full-time
Onsite
No experience limit
No degree limit
Heroico Colegio Militar 333, Reforma, 44450 Guadalajara, Jal., Mexico
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Description

***OEC Group offers hybrid work, a competitive salary, a full benefits package, opportunities for professional growth and so much more!*** **Summary of the role:** * The objective of this position is to perform data entry and data maintenance for clients’ quoted rates in our system to make sure billing automation is accurate. **About OEC Group** Established in 1981, OEC Group is one of the leading NVOCC freight forwarding companies. We provide our customers with import and export services, as well as, door\-to\-door services for both international and domestic needs. We remain competitive by offering a wide range of logistics services, including ocean and air freight, rail, trucking, warehousing and distribution, customs brokerage, cargo insurance, and more. **About the Position** Essential Duties and Responsibilities include the following (other duties may be assigned): * Create, maintain, and enter data on a regular basis to ensure that our system has the clients' updated rates. * Coordinates with account executives and sales support teams to make sure accurate information is being provided. * Generate reports for internal use to pinpoint certain changes needed for specific customers. * Maintain Excel reports to keep track of the company’s overall KPI for certain tasks. * Provide insight to other departments/teams on how the system is linked to billing functions. * Help troubleshoot internal documents for shipment cost/revenue. * Maintain and take ownership of the account’s billing/charging SOP based on account executives’ needs and their agreement with clients. * Provide support to sales and sales support teams for fixing outdated data and making sure each client is up to date with the latest billing regulations for shipping. * Auditing accounts on a regular basis to make sure information matches on different platforms. * Work with different departments to make sure the system is functioning properly for special case scenarios. * having detailed knowledge of the shipping industry and the operational aspect to troubleshoot cases that are needed **Work Schedule** GDL Office 7:00 am \- 4:00 pm GDL Time **Computer Skills** To perform this job successfully, an individual should have experience with Microsoft Office. **Education \& Experience** * Associate's degree preferred and 1\-5 years of experience related to sales support and/or account management in a B2B setting. * Must have basic knowledge of pricing and sales procedures in order to generate accurate reports. **Perks \& Benefits of OEC Group** * Law benefits After successfully completing a standard 90\-day probationary period the employee is provided with the following benefits package. This includes: * Full Health Insurance Premium (Medical and Dental) * Vacation Days * Personal Days * Floating Days. * Monthly Food Vouchers * Annual performance reviews with the opportunity for annual salary adjustment and annual end\-of\-year bonus **Company Culture** OEC Group provides a fun, family\-oriented work culture. We are a well\-established company that is continually growing and looking for strong team players. We often host company outings such as team dinners, holiday parties, company picnics, and team\-building activities! **OEC Group is an Equal Opportunity Employer.** \#LI\-Hybrid puWb51nbWJ

Source:  indeed View original post
Juan García
Indeed · HR

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