**Location:** SAN JOSE DEL CABO, BCS **Position type:** Full-time **Industry:** Weddings, corporate events, and furniture rental Do you have strong customer service skills and enjoy working in the events industry? We are seeking a Customer Service and Sales Executive to serve our existing client portfolio, ensure an exceptional customer experience, and drive growth through upselling and cross-selling. **RESPONSIBILITIES** * Attend to and follow up with existing clients. * Understand their needs and provide clear, timely solutions. * Conduct upselling / cross-selling to increase sales (attractive commissions). * Prepare quotations, updates, and confirmations accurately and on time. * Maintain consistent, professional communication throughout event planning. * Coordinate with internal teams to ensure flawless service. **REQUIREMENTS** * Experience in customer service, event coordination, hotels, or consultative sales (preferred). * Excellent communication skills and a service-oriented attitude. * Advanced written and spoken English. * Ability to identify client needs and propose value-added alternatives. * Strong organizational skills, punctuality, and attention to detail. * Results-driven mindset with follow-up discipline. * Valid driver’s license for standard vehicles. **WE OFFER** * Competitive base salary. * Additional sales commissions (upselling / cross-selling). * Ongoing training in products and customer service. * Professional and stable work environment. * Shared housing\* * Career growth opportunities within the company. **Are you interested?** Send us a WhatsApp message at: **\+52 624 160 4892**, including your CV and the position you’re applying for. Position type: Full-time Salary: $13,000\.00 \- $16,000\.00 per month Benefits: * Employee discount * Company phone * Free uniforms Education: * Completed bachelor’s degree (Mandatory) Language: * English (Mandatory) Work location: On-site